I am a multifaceted professional with experience spanning customer service, security, retail, and volunteer leadership. I thrive in fast-paced environments, value teamwork, and am committed to delivering reliable results with a positive attitude. My background in graphic software and hands-on display work complements my strong communication and problem-solving skills, enabling me to contribute effectively to printing, design, and brand projects. Beyond my professional roles, I have led youth-focused initiatives through YMCA Sri Lanka and Lions District, focusing on leadership development, community service, and program management. I am eager to bring my diverse experience, creativity, and collaborative spirit to new challenges.

Benjamin A. Mendis

I am a multifaceted professional with experience spanning customer service, security, retail, and volunteer leadership. I thrive in fast-paced environments, value teamwork, and am committed to delivering reliable results with a positive attitude. My background in graphic software and hands-on display work complements my strong communication and problem-solving skills, enabling me to contribute effectively to printing, design, and brand projects. Beyond my professional roles, I have led youth-focused initiatives through YMCA Sri Lanka and Lions District, focusing on leadership development, community service, and program management. I am eager to bring my diverse experience, creativity, and collaborative spirit to new challenges.

Available to hire

I am a multifaceted professional with experience spanning customer service, security, retail, and volunteer leadership. I thrive in fast-paced environments, value teamwork, and am committed to delivering reliable results with a positive attitude. My background in graphic software and hands-on display work complements my strong communication and problem-solving skills, enabling me to contribute effectively to printing, design, and brand projects.

Beyond my professional roles, I have led youth-focused initiatives through YMCA Sri Lanka and Lions District, focusing on leadership development, community service, and program management. I am eager to bring my diverse experience, creativity, and collaborative spirit to new challenges.

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Language

English
Advanced

Work Experience

Deli Associate at Publix
April 1, 2024 - Present
Deliver exceptional customer service by assisting with deli orders, offering product recommendations, and addressing questions. Slice meats and cheeses to customer specifications using deli equipment; ensure freshness by rotating products and checking expiration dates. Maintain cleanliness and safety standards; sanitize equipment and work areas. Restock inventory and prepare Grab & Go items. Collaborate with team to meet peak-period demand.
Customer Service Specialist (Online Banking) at TTEC Services Corporation for Capital One and US Federal Savings Bank
September 1, 2023 - February 1, 2024
Managed daily inbound calls, assisting customers with finance-related inquiries and credit card issues. Provided clear, accurate and empathetic support while maintaining a positive customer experience. Conducted fraud reviews and initiated fraud investigations; documented interactions and tracked case progress in the system.
Security Officer at Cabana Bay Beach Resort, Loews Hotels Co.
May 1, 2023 - July 1, 2023
Ensured the security of premises and personnel through vigilant patrols. Monitored surveillance equipment to maintain a safe environment. Conducted thorough building inspections to identify potential security risks. Guarded entry points to prevent unauthorized access.
Cashier at Convenient Store
April 1, 2022 - May 1, 2023
Provided exceptional customer service to ensure satisfaction and loyalty. Processed cash and credit transactions efficiently and accurately. Scanned goods and verified pricing. Redeemed food stamps according to store policies. Conducted end-of-shift cash drawer reconciliation.

Education

Associate degree at St. Benedict’s College, Colombo, Sri Lanka
January 11, 2030 - February 21, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Travel & Hospitality, Professional Services, Other