Andrea Pascual

Thinkific E-Course Manager / Online Learning Coordinator at Self-employed

Managed online courses on Thinkific, organized content with modules and lessons; configured course offers, enrollments, and automated workflows; updated landing pages and notifications to enhance the e-learning experience; collaborated with instructors and internal teams to ensure alignment with branding and goals.

Kajabi Manager / Course & Platform Coordinator at Self-employed

Managed online courses on Kajabi, uploading and structuring course content; configured checkout pages, offers, and automated workflows; collaborated with internal teams to align content with branding and marketing strategies; monitored platform functionality and updated pages and automations for optimal performance.

Social Media Manager at Self-employed

Created and managed engaging content and captions across multiple social media platforms; monitored and responded to comments and messages; developed newsletter campaigns and stories; collaborated with partners for cross-promotional campaigns; analyzed performance metrics to optimize engagement; maintained brand voice across digital communications.

Business Operations Manager at Self-employed

Managed day-to-day business operations, including website updates, order processing, and customer service; coordinated cross-functional teams and external partners; oversaw end-to-end workshop processes; created and distributed newsletters; liaised with the business owner; streamlined workflows; balanced administration, operations, and digital communications in a fast-paced growing business environment.

Delivered responsive email and chat support; assisted members with account management and billing; provided guidance on fitness data interpretation; documented customer interactions for product improvements; consistently met daily performance metrics for response time, accuracy, and resolution.