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I’m a designer from…
Give an introduction about yourself, who are you, what are your most important skills and what differentiates you from other designers. This is the first thing clients will see. They are often interested in sector experience and knowledge, so please mention it.
Employment and project experience
Senior Designer Apple Inc.
January 2017 - March 2017
UX Designer Airbnb Inc.
January 2019 - March 2019
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Language
English
Fluent
Spanish; Castilian
Advanced
Work Experience
Lead Barista at The Coffee Class
July 1, 2024 - PresentSupervised a team of baristas, optimizing workflows to enhance customer experience and streamline service delivery in a fast-paced environment. Trained new staff in user-centered service techniques, fostering a welcoming atmosphere and ensuring consistent quality in customer interactions. Adapted quickly to customer feedback, personalizing service to meet diverse needs, aligning with UX principles of empathy and iterative improvement. Delivered exceptional customer service by crafting beverages and engaging with patrons, building rapport to enhance user satisfaction.
Creative Operator at Meow Wolf
January 1, 2021 - January 1, 2024Enhanced guest immersion through improvisational storytelling and creative problem-solving, fostering engaging user experiences in an interactive exhibit environment. Guided diverse groups, including children on field trips, through narrative-driven spaces, adapting interactions to meet varying user needs and curiosities. Collaborated with teams to maintain operational efficiency while prioritizing user satisfaction, drawing on critical thinking and interpersonal skills.
Captioning Agent at Caption Call, Sorenson Communications
July 1, 2017 - December 1, 2019Supported elderly and hearing impaired users by transcribing conversations in real-time, ensuring accessibility and clarity, demonstrating empathy and attention to user needs. Developed strong communication and quick-thinking skills under time sensitivity conditions, improving user experience through accurate and timely assistance.
Captioning Agent at Caption Call (Sorenson Communications)
July 1, 2017 - December 1, 2019Supported elderly and hearing impaired users by transcribing conversations in real-time, ensuring accessibility and clarity, demonstrating empathy and attention to user needs. Developed strong communication and quick-thinking skills under time-sensitive conditions, improving user experience through accurate and timely assistance.
Education
Bachelor of Arts in Psychology at University of Nevada, Las Vegas
January 11, 2030 - May 1, 2022Bachelor of Arts in Psychology at University of Nevada, Las Vegas
January 11, 2030 - May 1, 2022Maritime Safety Academy at Seven Seas Preparatory Academy
January 11, 2030 - June 16, 2026Qualifications
Personal Survival Techniques
January 1, 2022 - February 22, 2026Fire Prevention & Fire Fighting
January 1, 2022 - February 22, 2026Elementary First Aid
January 1, 2022 - February 22, 2026Personal Safety & Social Responsibility
January 1, 2022 - February 22, 2026Heartsaver First Aid CPR AED
January 1, 2022 - February 22, 2026Personal Survival Techniques
January 11, 2030 - June 16, 2026Fire Prevention & Fire Fighting
January 11, 2030 - June 16, 2026Elementary First Aid
January 11, 2030 - June 16, 2026Personal Safety & Social Responsibility
January 11, 2030 - June 16, 2026Heartsaver First Aid CPR AED
January 11, 2030 - June 16, 2026Industry Experience
Media & Entertainment, Retail, Education, Travel & Hospitality, Professional Services, Other
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
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