Language
English
Fluent
Work Experience
UX/UI Designer at Allen's Library
April 1, 2023 - May 1, 2024Online learning platform for medical students. Led the redesign of the main user flow, developed a community feature by linking related postings under the question screen, enabling students to share questions seamlessly through competitive research and user feedback; achieved a +42 NPS in community satisfaction surveys.
Flight Attendant at Qatar Airways
July 1, 2019 - August 1, 2020Collaborated with multicultural crews from 30+ countries, building team work and sharing updates efficiently to ensure smooth in-flight operations. Delivered customer-focused service by proactively addressing passenger issues related to safety, service, and scheduling, receiving positive feedback for attentiveness.
Volunteer UX Designer at TwoHundred KC Community
October 1, 2024 - January 1, 2025Led user research with shared-kitchen seekers and providers to identify key pain points and validate the demand for a platform connecting food business owners with kitchen operators; shaped the product vision to improve kitchen utilization.
Education
at Seneca College - Interactive Media Design
January 11, 2030 - April 1, 2026 at University of Seoul - Business Administration
January 11, 2030 - January 1, 2019Qualifications
Industry Experience
Education, Software & Internet, Media & Entertainment, Professional Services, Healthcare, Life Sciences
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