I'm KUKU DIYOKA, a dedicated and motivated professional who thrives both when working independently and as part of a collaborative team. With a strong background in retail, sales, and customer service, I deliver exceptional customer experiences and help organizations reach their goals. My experience spans customer-facing roles across various retail environments, where I honed communication, problem-solving, and relationship-building skills. In addition, my entrepreneurial ventures have strengthened my ability to think strategically, manage multiple priorities, and adapt quickly to new challenges.

KUKU DIYOKA

I'm KUKU DIYOKA, a dedicated and motivated professional who thrives both when working independently and as part of a collaborative team. With a strong background in retail, sales, and customer service, I deliver exceptional customer experiences and help organizations reach their goals. My experience spans customer-facing roles across various retail environments, where I honed communication, problem-solving, and relationship-building skills. In addition, my entrepreneurial ventures have strengthened my ability to think strategically, manage multiple priorities, and adapt quickly to new challenges.

Available to hire

I’m KUKU DIYOKA, a dedicated and motivated professional who thrives both when working independently and as part of a collaborative team. With a strong background in retail, sales, and customer service, I deliver exceptional customer experiences and help organizations reach their goals.

My experience spans customer-facing roles across various retail environments, where I honed communication, problem-solving, and relationship-building skills. In addition, my entrepreneurial ventures have strengthened my ability to think strategically, manage multiple priorities, and adapt quickly to new challenges.

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Experience Level

Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Artist at Freelance / Contractor
February 1, 2025 - Present
Using software such as Adobe Creative Suite, Canva and CapCut to create design and film projects; creating fine art using paint, spray paint and materials such as chip board, wood and canvas; developing music skills through promotion and DJing with University of Galway’s DJ Society; product sampling and art creation; running pop-up events with local businesses to promote personal art and collaboration; community development via workshops.
Sales Associate at Centra Ireland
July 1, 2024 - January 31, 2025
In-store promotion of daily and seasonal deals; sale of household goods, pharmaceuticals, fruit & veg, beverages, alcohol and other services; delivering excellent customer service to the public and local businesses; working in a fast-paced environment; co-managing the off-license through drink sales and promotions.
Owner / Manager at West Way
August 1, 2022 - July 31, 2024
Owner / Manager of the West Way social media page (@westwayie on Instagram); operating e-commerce store and software; social media marketing and management; targeting specific audiences to boost sales through local and community-oriented promotional strategies; high-profile client building and networking.
Sales Associate at Brown Thomas Arnotts Ltd
November 1, 2021 - July 31, 2022
Specializing in the sale of luxury brands under Ralph Lauren; uplifting menswear selection in the high street; delivering excellent customer service towards clients by catering specifically for the customer’s wants; promoting CRM with the customer loyalty scheme; exceeding sales targets; styling outfits with luxury brands.
Artist at Independent / Freelance
February 1, 2025 - Present
Using software such as Adobe Creative Suite, Canva and Cap Cut to create design & film. Creating fine art using paint, spray paint and raw materials such as chip board, wood and canvas. Developing my music skills through promotion, sound and DJing with University of Galway’s DJ Soc. Product building and sample creation through artistic and creative means. Running Pop Up events with local businesses promoting my personal art as well as other businesses. Community development via promotion of artistic creation through various workshop formats.

Education

Diploma in Retail Management: Marketing & Brand Management/CPD Accredited at Alison
January 1, 2026 - December 31, 2026
Diploma in Graphic Design / CPD Accredited at Alison
January 1, 2025 - December 31, 2025
Diploma in Foundation Studies (Professional Engagement) at University of Galway
January 1, 2024 - December 31, 2025
Leaving Certificate at St. Joseph’s College, Galway
January 1, 2018 - January 1, 2020
Junior Certificate at St. Joseph’s College, Galway
January 1, 2015 - January 1, 2018
Diploma in Retail Management: Marketing & Brand Management at Alison
January 1, 2026 - January 1, 2026
Diploma in Graphic Design at Alison
January 1, 2025 - January 1, 2025
Diploma in Foundation Studies (Professional Engagement) at University of Galway
January 1, 2024 - January 1, 2025
Leaving Certificate at St. Joseph’s College, Galway
January 1, 2018 - January 1, 2020
Junior Certificate at St. Joseph’s College, Galway
January 1, 2015 - January 1, 2018

Qualifications

Diploma in Retail Management: Marketing & Brand Management/CPD Accredited
January 1, 2026 - December 31, 2026
Diploma in Graphic Design / CPD Accredited
January 1, 2025 - December 31, 2025
Diploma in Foundation Studies (Professional Engagement)
January 1, 2024 - December 31, 2025
Leaving Certificate
January 1, 2018 - January 1, 2020
Junior Certificate
January 1, 2015 - January 1, 2018
Diploma in Retail Management (CPD Accredited)
January 1, 2026 - January 1, 2026
Diploma in Graphic Design (CPD Accredited)
January 1, 2025 - January 1, 2025

Industry Experience

Retail, Media & Entertainment, Professional Services, Other, Software & Internet