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Detail-oriented and reliable Virtual Assistant with 4+ years of experience in administrative support, email management, scheduling, and data entry for 50+ clients. I excel at maintaining organized digital records, resolving client inquiries via phone and email, and ensuring confidentiality. I thrive in remote teams, de-escalate conflicts with strong communication skills, and am committed to delivering accurate, timely work that supports business goals. I enjoy learning new tools and improving processes to boost client satisfaction.…Detail-oriented and reliable Virtual Assistant with 4+ years of experience in administrative support, email management, scheduling, and data entry for 50+ clients. I excel at maintaining organized digital records, resolving client inquiries via phone and email, and ensuring confidentiality. I thrive in remote teams, de-escalate conflicts with strong communication skills, and am committed to delivering accurate, timely work that supports business goals. I enjoy learning new tools and improving processes to boost client satisfaction.

Obadiegwu Chinelo

Graphic Designer, Production Assistant, Content Creator, +4

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Detail-oriented and reliable Virtual Assistant with 4+ years of experience in administrative support, email management, scheduling, and data entry for 50+ clients. I excel at maintaining organized digital records, resolving client inquiries via phone and email, and ensuring confidentiality. I thrive in remote teams, de-escalate conflicts with strong communication skills, and am committed to delivering accurate, timely work that supports business goals. I enjoy learning new tools and improving processes to boost client satisfaction.…Detail-oriented and reliable Virtual Assistant with 4+ years of experience in administrative support, email management, scheduling, and data entry for 50+ clients. I excel at maintaining organized digital records, resolving client inquiries via phone and email, and ensuring confidentiality. I thrive in remote teams, de-escalate conflicts with strong communication skills, and am committed to delivering accurate, timely work that supports business goals. I enjoy learning new tools and improving processes to boost client satisfaction.

Available to hire

Detail-oriented and reliable Virtual Assistant with 4+ years of experience in administrative support, email management, scheduling, and data entry for 50+ clients. I excel at maintaining organized digital records, resolving client inquiries via phone and email, and ensuring confidentiality.
I thrive in remote teams, de-escalate conflicts with strong communication skills, and am committed to delivering accurate, timely work that supports business goals. I enjoy learning new tools and improving processes to boost client satisfaction.

Skills

Microsoft Office

Email Marketing

Copywriting

Experience Level

Microsoft Office

Expert

Email Marketing

Expert

Copywriting

Expert

Language

English

Fluent

Work Experience

Virtual Assistant (Remote) at CEDACARE CLINIC

March 1, 2024 - Present

Responded to patient inquiries, resolved complaints, provided information; de-escalated conflicts and ensured patient satisfaction; provided administrative support including email management, scheduling, and data entry; answered phone calls and emails.

Teacher (NYSC) at WOJI COMMUNITY SENIOR AND SECONDARY SCHOOL

January 1, 2023 - January 1, 2024

Set attainable learning expectations; supported learning habits; developed lesson notes; organized files.

Customer Service Representative (Remote) at DAGREAT MEDIA PRODUCTION

March 1, 2022 - December 1, 2022

Handled customer inquiries and resolved issues via phone, email and chat; collaborated with team to achieve sales goals; utilized CRM to manage interactions and track sales.

Social Media Manager (Remote) at OLIVER KG EXCHANGE

May 1, 2021 - January 1, 2022

Developed and implemented social media strategies to build awareness; created and curated high-quality content; conducted social media analytics and reporting to track performance; engaged followers by responding to comments and messages.

Content Writer / Creator (Remote) at HENZIONIK COMPANY

December 1, 2020 - May 1, 2021

Researched and wrote high-quality content; managed social media content; edited and proofread to ensure accuracy, clarity and quality; created and implemented content strategies to increase brand awareness.

Assistant Lab Technician (Internship) at DELTA STATE LABORATORY, ABRAKA

June 1, 2020 - November 1, 2020

Conducted laboratory tests, analyzed results, and documented findings; assisted laboratory technicians with experiments; developed analytical problem-solving skills.

Virtual Assistant at CEDACARE CLINIC

March 1, 2024 - Present

Manage email correspondence, virtual scheduling, and data entry tasks for 50+ clients; maintain organized digital records; de-escalate conflicts and improve patient satisfaction.

Customer Service at DAGREAT MEDIA PRODUCTION

February 1, 2021 - January 1, 2022

Handled customer inquiries and resolved issues via phone calls, emails, and live chats. Collaborated with team members to improve customer satisfaction and meet sales goals. Used CRM software to track customer interactions and manage records efficiently.