Available to hire
I’m an enthusiastic marketing and business student with a strong background in customer service and a natural ability to connect with people.
I thrive in fast-paced, team-oriented environments with a keen interest in fashion, brand presentation, and creating positive in-store experiences. I’m motivated to apply creativity, strong communication, and attention to detail in a customer-focused retail setting.
Experience Level
Expert
Intermediate
Language
English
Fluent
German
Fluent
French
Fluent
Work Experience
Bartender at Saltbush Whiskey Bar & Fine Dining Restaurant
April 1, 2025 - July 1, 2025Delivered high-quality customer service by engaging with customers and responding to individual preferences. Demonstrated strong product knowledge across a wide range of Australian beverages and confidently made recommendations. Applied upselling techniques to enhance the customer experience and increase sales. Worked efficiently in a fast paced, high pressure environment, often independently managing the bar. Adapted quickly to new products and customer requests, learning new offerings with minimal training. Maintained high standards of presentation, cleanliness and professionalism at all times.
Waitress & Bartender at Paragon Hotel
October 1, 2023 - February 29, 2024Monitored stock levels and supported efficient stock control processes. Trained and supported new team members. Delivered fast, friendly and professional customer service in a high-volume environment. Worked effectively as part of a team. Building positive customer relationships through friendly and conversational service.
Waitress & Bartender at Paragon Hotel
September 1, 2024 - March 31, 2025Monitored stock levels and supported efficient stock control processes. Trained and supported new team members. Delivered fast, friendly and professional customer service in a high-volume environment. Worked effectively as part of a team. Building positive customer relationships through friendly and conversational service.
Retail Assistant at Pull&Bear
February 1, 2022 - August 31, 2023Assisted customers with styling advice and product recommendations. Operated the cash register, handled payments and processed refunds and exchanges. Replenished stock, monitored inventory levels, and assisted with stockroom organisation. Handled customer questions and complaints professionally, ensuring a positive shopping experience. Supported opening and closing procedures, including cash handling and store preparation.
Education
Bachelor of Business (Marketing) at International College of Management, Sydney (ICMS)
January 1, 2025 - February 25, 2026Senior Secondary School Certificate (Year 12 Equivalent) at Claus-von-Stauffenberg-Schule, Germany
January 1, 2015 - January 1, 2023Qualifications
Industry Experience
Retail, Travel & Hospitality, Education, Professional Services, Other
Experience Level
Expert
Intermediate
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