Juan Antonio Arroyo Hernández Ponce
Hi, I’m Juan Antonio Arroyo Hernández Ponce. I am a bilingual communications professional with over a decade of experience in translation, interpretation, customer service, and sales.
About
Hi, I’m Juan Antonio Arroyo Hernández Ponce. I am a bilingual communications professional with over a decade of experience in translation, interpretation, customer service, and sales. I work fluently in Spanish and English, translating complex information accurately across diverse settings and helping people from different cultural and linguistic backgrounds communicate clearly.
I’m seeking a role that leverages my linguistic expertise and strong interpersonal skills to support communication needs in socially impactful fields, particularly where bridging language gaps can make a meaningful difference for communities and organizations.
- 23 years' experience
- Joined February 2026
Skills· 9
Languages
- Spanish; CastilianFluent
- EnglishFluent
Industry experience
- Media & Entertainment
- Education
- Professional Services
- Healthcare
Work experience· 4 roles
Provided customer support for diverse clients (medical offices, banks, private businesses), translating and interpreting inquiries between English and Spanish; maintained high customer satisfaction, averaging 15+ calls per hour.
On-site interpretation for engineers, mechanics, and technicians during reconstruction of Puerto Rico's electrical power grid after Hurricanes Irma and María; translated documentation to ensure accurate understanding between parties.
Co-founded a community-based recording studio, coordinating bilingual workshops and music lessons; managed bilingual customer service and communication between English-speaking and Spanish-speaking clients regarding scheduling, services, and technical needs.
Education
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