KL

I am a Senior Project Coordinator with solid experience in IT Asset Management and compliance governance. I thrive in environments where I can coordinate cross-functional teams and ensure data integrity.

About

I am a Senior Project Coordinator with solid experience in IT Asset Management and compliance governance. I thrive in environments where I can coordinate cross-functional teams and ensure data integrity. My career has been driven by a passion for performance optimization and operational consistency.

  • 10 years' experience
  • Joined February 2026

Skills· 1

Languages

  • EnglishFluent
  • FrenchFluent
  • ArabicFluent

Industry experience

  • Computers & Electronics
  • Professional Services
  • Software & Internet

Work experience

Senior Project Coordinator - ITAM Shared Services · CGI GroupJan 2022 – Present · 4 yrs 11 mos

Coordinated with stakeholders to ensure IT asset data accuracy, compliance, and performance monitoring. Led initiatives to strengthen governance controls and managed compliance tracking and risk mitigation activities.

Project Trainer · FOUNDEVER GroupJan 2018 – Jan 2022 · 4 yrs 1 mo

Designed and delivered onboarding programs for new team members, monitored KPIs, and provided feedback for performance improvement. Developed training materials and conducted assessments to ensure alignment with organizational standards.

Project Team Lead · Concentrix GroupJan 2016 – Jan 2018 · 2 yrs 1 mo

Provided leadership and mentorship to sales and customer service teams, driving performance improvement and compliance adherence. Monitored KPIs and coordinated cross-functional teams for operational excellence.

Education

Bachelor’s Degree · Technical High School2010 – 2012
Diploma in Automation & Industrial Instrumentation · Institute of Technology2012 – 2015
Bachelor’s Degree in Electrical Engineering · Technical High School2010 – 2012
Diploma in Automation & Industrial Instrumentation · Institute of Technology2012 – 2015

Certifications and awards· 18

ITIL 4 Foundation2030 – 2026
PITAM & LISA (SAM)2030 – 2026
Power BI & Data Analytics2030 – 2026
Microsoft 365 Fundamentals2030 – 2026

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