Hi there! I’m Eyoel Abera, a multi-disciplinary professional blending music, business, and communications with hands-on experience in customer service, operations, and logistics. I have a solid foundation in audio production using FL Studio, Logic Pro, and ProTools, and I enjoy collaborating across teams to deliver creative and practical solutions. Based in the Dallas area, I’m seeking opportunities to apply my technical skills in music production and audio engineering while contributing to projects in retail, manufacturing, or media settings. I value adaptability, continuous learning, and creating a friendly, inclusive experience for colleagues and customers.

Eyoel Abera

Hi there! I’m Eyoel Abera, a multi-disciplinary professional blending music, business, and communications with hands-on experience in customer service, operations, and logistics. I have a solid foundation in audio production using FL Studio, Logic Pro, and ProTools, and I enjoy collaborating across teams to deliver creative and practical solutions. Based in the Dallas area, I’m seeking opportunities to apply my technical skills in music production and audio engineering while contributing to projects in retail, manufacturing, or media settings. I value adaptability, continuous learning, and creating a friendly, inclusive experience for colleagues and customers.

Available to hire

Hi there! I’m Eyoel Abera, a multi-disciplinary professional blending music, business, and communications with hands-on experience in customer service, operations, and logistics. I have a solid foundation in audio production using FL Studio, Logic Pro, and ProTools, and I enjoy collaborating across teams to deliver creative and practical solutions.

Based in the Dallas area, I’m seeking opportunities to apply my technical skills in music production and audio engineering while contributing to projects in retail, manufacturing, or media settings. I value adaptability, continuous learning, and creating a friendly, inclusive experience for colleagues and customers.

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Experience Level

Expert
Expert
Expert
Intermediate
Intermediate
Intermediate

Language

Amharic
Intermediate

Work Experience

Retail Specialist at Apple
July 1, 2025 - Present
Provide exceptional customer service by identifying needs, showcasing products, and guiding purchases. Maintain up-to-date knowledge on Apple services and products to support team goals. Collaborate to improve store performance and foster an inclusive atmosphere. Uphold operational standards and Apple’s values of respect and diversity. Engage business customers and position Apple as a valuable resource, with a strong track record of promoter support and AppleCare attachment for new devices. Initiate AppleCare coverage for first-time users to ensure long-term protection.
Automotive Technician at Walmart
January 1, 2025 - June 1, 2025
Performed over 600 oil change services and additional add-ons. Executed over 500 tire services including replacements, repairs, balances, and rotations using computerized tire balancers and pneumatic tools. Conducted over 300 battery tests and replacements. Maintained customer safety and satisfaction, kept a clean shop, stocked supplies, and addressed potential hazards.
Operations Specialist at Dynacraft
October 1, 2023 - June 1, 2024
Handled warehouse tasks and operated complex machinery to fulfill over 2000 customer orders. Safely used an overhead crane in the Battery Electric Vehicle department. Initiated line production on over 250 EV truck batteries, following detailed instructions with pneumatic tools and digital torque wrenches. Operated Motoman machine in the Fuel Tank department and performed quality tests on over 500 tanks. Communicated effectively with peers and management to coordinate team tasks.
Shift Leader & Manager at Waliya Kitchen
February 1, 2023 - July 1, 2023
Supervised daily restaurant operations and staff on assigned shifts. Ensured overall quality of food and service; opened/closed the restaurant and managed cash handling when needed. Created a welcoming environment, assisted customers, and resolved complaints professionally. Trained staff to deliver service excellence.
Delivery Driver at Amazon DSP
May 1, 2022 - February 1, 2023
Delivered packages in a high-volume, time-sensitive environment. Coordinated with businesses and leasing managers while operating an Amazon-branded sprinter van. Managed logistics with high accuracy.
Delivery Driver at Amazon DSP
October 1, 2024 - January 31, 2025
Delivered packages in a high-volume, time-sensitive environment. Coordinated with businesses and leasing managers while operating an Amazon-branded sprinter van. Managed logistics with high accuracy.

Education

Bachelor’s Degree in Integrative Studies – Music, Business, & Communications at University of North Texas, Denton, TX
January 11, 2030 - February 26, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Retail, Transportation & Logistics, Manufacturing, Professional Services