Available to hire
I’m Scovia Gumisiriza, a customer service professional with experience in banking supervision and real estate business development. I have a proven track record of increasing operational efficiency and revenue growth.
I thrive in fast-paced environments, enjoy building strong relationships with clients, and am committed to delivering high-quality results while supporting team success.
Skills
Experience Level
Intermediate
Language
English
Advanced
Work Experience
Manager at Paroma Guest House
January 1, 2024 - PresentMaintaining high standards of customer service; Overseeing daily operations and maintenance; Staff management and coordination; Handling customer inquiries.
Realtor at John and Sons Property Consultants
January 1, 2020 - December 31, 2022Handled customer property management inquiries; Guided customers through property acquisition process; Advised customers on land ownership options; Facilitated property viewings and transactions; Built and maintained customer relationships.
Barclays Agent Banking Supervisor at NikTel Traders Limited
January 1, 2018 - December 31, 2019Supervised and monitored agent banking operations; Supported banking service customers; Provided customer training; Implemented customer satisfaction strategies.
Cleaner at Serena Hotel Kampala
January 1, 2017 - December 31, 2018Maintained cleanliness of guest areas and facilities; Assisted in cleaning supplies inventory management.
Education
Certificate in Computer Applications at Bugangari Secondary School
January 1, 2017 - January 1, 2017Uganda Certificate of Education at Uganda Secondary School
January 1, 2013 - December 31, 2016Qualifications
Certificate in Computer Applications
January 1, 2017 - January 1, 2017Industry Experience
Financial Services, Real Estate & Construction, Professional Services
Skills
Experience Level
Intermediate
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