I'm Scovia Gumisiriza, a customer service professional with experience in banking supervision and real estate business development. I have a proven track record of increasing operational efficiency and revenue growth. I thrive in fast-paced environments, enjoy building strong relationships with clients, and am committed to delivering high-quality results while supporting team success.

Scovia Gumisiriza

I'm Scovia Gumisiriza, a customer service professional with experience in banking supervision and real estate business development. I have a proven track record of increasing operational efficiency and revenue growth. I thrive in fast-paced environments, enjoy building strong relationships with clients, and am committed to delivering high-quality results while supporting team success.

Available to hire

I’m Scovia Gumisiriza, a customer service professional with experience in banking supervision and real estate business development. I have a proven track record of increasing operational efficiency and revenue growth.

I thrive in fast-paced environments, enjoy building strong relationships with clients, and am committed to delivering high-quality results while supporting team success.

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Experience Level

Intermediate

Language

English
Advanced

Work Experience

Manager at Paroma Guest House
January 1, 2024 - Present
Maintaining high standards of customer service; Overseeing daily operations and maintenance; Staff management and coordination; Handling customer inquiries.
Realtor at John and Sons Property Consultants
January 1, 2020 - December 31, 2022
Handled customer property management inquiries; Guided customers through property acquisition process; Advised customers on land ownership options; Facilitated property viewings and transactions; Built and maintained customer relationships.
Barclays Agent Banking Supervisor at NikTel Traders Limited
January 1, 2018 - December 31, 2019
Supervised and monitored agent banking operations; Supported banking service customers; Provided customer training; Implemented customer satisfaction strategies.
Cleaner at Serena Hotel Kampala
January 1, 2017 - December 31, 2018
Maintained cleanliness of guest areas and facilities; Assisted in cleaning supplies inventory management.

Education

Certificate in Computer Applications at Bugangari Secondary School
January 1, 2017 - January 1, 2017
Uganda Certificate of Education at Uganda Secondary School
January 1, 2013 - December 31, 2016

Qualifications

Certificate in Computer Applications
January 1, 2017 - January 1, 2017

Industry Experience

Financial Services, Real Estate & Construction, Professional Services