PZ
Panagiota Zerva
About
- 3 years' experience
- Joined February 2026
Skills· 3
Languages
- EnglishFluent
- FrenchFluent
- Greek, ModernFluent
- SwedishAdvanced
- JapaneseBeginner
Industry experience
- Energy & Utilities
- Media & Entertainment
- Professional Services
- Travel & Hospitality
- Software & Internet
Work experience· 9 roles
Outbound Sales Specialist · Public Power Corporation [DEI], S.A., GRJan 2025 – Present · 1 yr 11 mos
Full-time remote role in Sales and Contract department handling Electricity & Natural Gas for Home & Business; responsible for building client relationships and contract management in Greek and English.
Outbound Executive · Booking.com, via TTEC, GRApr 2024 – Aug 2024 · 5 mos
B2B location verification with French-speaking partners; CRM usage; fraud prevention and detection; research; languages English & French.
Journalist (Intern) · OT.GR, ALTER EGO MASS MEDIA S.A., GRMar 2024 – Apr 2024 · 2 mos
Article writing for the Greek edition; Financial News; research; non-fiction writing; technical translation; English & Greek.
Account Manager for Amazon Business · Webhelp, GRJan 2023 – Apr 2023 · 4 mos
Product Manager - Customer Service · OutlookintNov 2022 – Jan 2023 · 3 mos
Customer Service Ambassador for Airbnb · Webhelp, GRMar 2022 – Apr 2022 · 2 mos
Customer Service for ZENI Θ · ZENI ΘSep 2020 – Dec 2020 · 4 mos
Team Administrative Assistant · Ernst & Young, LuxembourgAug 2019 – Oct 2019 · 3 mos
Education· 11
Diploma in Journalism, New Media Studies · Stamatis Malelis2023
Master’s Programme, Conference Interpreting · University of Strasbourg / Scientific College of Greece2021
Master’s Programme, African Studies · Dalarna University, Sweden2018
Master’s Programme, E-Government · Stockholm University2016
Certifications and awards· 5
CCU Certificate2020 – 2026
Accountancy for non-accountants2019 – 2026
Basic First Aid2015 – 2026
Professional Communication2015 – 2026
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