Available to hire
I’m a versatile professional based in Catonsville, MD, with hands-on experience across retail management, food service operations, carpentry, and sales. I thrive in fast-paced environments, lead teams effectively, and optimize daily workflows to boost service quality and sales. I enjoy solving operational challenges and building positive relationships with customers and colleagues.
From Spirit Halloween and Pizza Hut leadership to independent contracting and retail roles, I bring a proven work ethic, adaptability, and a collaborative mindset. I’m eager to contribute my skills to a dynamic team and continue growing professionally.
Experience Level
Language
English
Fluent
Work Experience
Assistant Manager at Spirit Halloween
July 1, 2024 - PresentAssisted in the management of daily operations, supervised and trained staff, and collaborated on strategies to achieve sales targets and improve customer satisfaction. Conducted regular inventory checks, resolved customer concerns, handled cash procedures, and ensured health & safety compliance. Served as acting manager in their absence and maintained accurate financial records and POS efficiency.
Shift Manager at Pizza Hut
July 1, 2023 - March 1, 2024Led store operations through multiple audits with a focus on staff continuity, bank management, and morale. Ensured the store remained open during staffing changes, maintained orderly cash handling, and upheld customer satisfaction during periods of understaffing.
Cook/Prep at Georgia Peach
September 1, 2021 - July 1, 2023Prepared meats and some side items, recruited employees, and provided on-the-job training. Worked to maintain quality and efficiency in a high-volume kitchen environment.
Line Cook/Grill Cook at Chipotle Mexican Grill
June 1, 2020 - May 1, 2021Ran grill and performed full kitchen duties, including food prep and supporting other stations as needed. Maintained high standards of food quality and safety while contributing to team performance.
Independent Contractor at Cole Salters (Baltimore, MD)
January 1, 2014 - March 1, 2017Operated as a painter/carpenter, handling project work and client engagements as an independent contractor. Managed projects from planning to completion.
Salesman at Chesapeake Systems
November 1, 2011 - February 1, 2012Worked as a salesman and provided minor technical support at a certified Apple retailer, assisting customers with purchases and basic product guidance.
Customer Service Representative at Macy's
August 1, 2011 - January 1, 2012Fitted customers for suits, assisted with purchases and style decisions, and provided friendly help to customers from diverse backgrounds.
Owner at L & M Snowball Stand
May 1, 2015 - August 1, 2015Owned and operated a local snowball stand, managing day-to-day operations and customer service.
Child Care Assistant at Akoben Foundation
September 1, 2018 - December 1, 2018Support role in child care, assisting with daily activities and care responsibilities.
Volunteer at Johns Hopkins Center for Talented Youth Program
November 1, 2007 - October 1, 2009Volunteer supporting program activities and student engagement.
Doorman at HOUSE (Philadelphia, PA)
July 1, 2010 - February 1, 2011Doorman role supporting building operations and guest assistance.
Painter/Carpenter (Independent Contractor) at Cole Salters
January 1, 2014 - March 1, 2017Self-directed painter and carpenter delivering renovation and finishing work for residential projects, managing scheduling and client communication.
Owner at L and M Snowball Stand
May 1, 2015 - August 1, 2015Owned and operated a seasonal snowball stand, overseeing daily operations, customer service, and business logistics.
Doorman at HOUSE
July 1, 2010 - February 1, 2011Provided front-desk and guest services in a Philadelphia building environment, ensuring security, access control, and customer experience.
Owner/Operator at L and M Snowball Stand
May 1, 2015 - August 1, 2015See above entry for L and M Snowball Stand.
Education
High School Diploma or GED at Baltimore Polytechnic Institute
September 1, 2007 - May 1, 2010High School Diploma or GED at Baltimore Polytechnic Institute
September 1, 2007 - May 1, 2010Qualifications
ServSafe
January 11, 2030 - February 26, 2026CPR Certification
January 11, 2030 - February 26, 2026Driver's License
January 11, 2030 - February 26, 2026Certified Professional Coder
January 11, 2030 - February 26, 2026Certified Coding Specialist
January 11, 2030 - February 26, 2026BLS Certification
January 11, 2030 - February 26, 2026Certified Scrum Master
January 11, 2030 - February 26, 2026ServSafe Certification
January 11, 2030 - March 10, 2026CPR Certification
January 11, 2030 - March 10, 2026Certified Professional Coder
January 11, 2030 - March 10, 2026Certified Coding Specialist
January 11, 2030 - March 10, 2026BLS Certification
January 11, 2030 - March 10, 2026Certified Scrum Master
January 11, 2030 - March 10, 2026Industry Experience
Retail, Travel & Hospitality, Professional Services, Other
Experience Level
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