I am Emma Brown, a final-year Brock University student pursuing a Honours Program in Business Communications with a Minor in Media Studies. I am seeking full-time opportunities in Marketing, Communications, HR and Administration, bringing strong professional communication, organizational management, and strategic planning skills, with a track record of honour roll achievement. My experience in government admin (MTO), customer-facing roles at Starbucks and hospitality venues, and consulting work for United Way Niagara and Niagara Health have sharpened my ability to process documentation accurately, manage data, respond to inquiries, and maintain positive relationships with stakeholders. I am organized, adaptable, and proactive, ready to contribute to a busy team and an efficient office environment.

I am Emma Brown, a final-year Brock University student pursuing a Honours Program in Business Communications with a Minor in Media Studies. I am seeking full-time opportunities in Marketing, Communications, HR and Administration, bringing strong professional communication, organizational management, and strategic planning skills, with a track record of honour roll achievement. My experience in government admin (MTO), customer-facing roles at Starbucks and hospitality venues, and consulting work for United Way Niagara and Niagara Health have sharpened my ability to process documentation accurately, manage data, respond to inquiries, and maintain positive relationships with stakeholders. I am organized, adaptable, and proactive, ready to contribute to a busy team and an efficient office environment.

Available to hire

I am Emma Brown, a final-year Brock University student pursuing a Honours Program in Business Communications with a Minor in Media Studies. I am seeking full-time opportunities in Marketing, Communications, HR and Administration, bringing strong professional communication, organizational management, and strategic planning skills, with a track record of honour roll achievement.

My experience in government admin (MTO), customer-facing roles at Starbucks and hospitality venues, and consulting work for United Way Niagara and Niagara Health have sharpened my ability to process documentation accurately, manage data, respond to inquiries, and maintain positive relationships with stakeholders. I am organized, adaptable, and proactive, ready to contribute to a busy team and an efficient office environment.

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Experience Level

Language

English
Fluent

Work Experience

Office Assistant at Ministry of Transportation (MTO)
January 1, 2025 - Present
Processed permit applications from carriers, entered data into MTO systems, reviewed applications for completeness, answered phone calls and emails from trucking companies, filed and scanned documents, and assisted with preparing financial information.
Barista at Starbucks
January 1, 2023 - Present
Delivered exceptional customer service in a fast-paced environment, managed transactions, and maintained quality and brand standards while multitasking effectively.
Server/Bartender at Dalhousie Yacht Club
January 1, 2022 - December 31, 2023
Provided high-quality service in an upscale setting; managed hosting duties, reservations, seating, and guest inquiries; processed POS transactions; performed nightly close-out and inventory management; collaborated with a cross-functional team.

Education

Honours Program - Business Communications at Brock University
January 11, 2030 - January 1, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Government, Healthcare, Travel & Hospitality, Retail, Professional Services