Haniyeh Torabi
I am an analytical and structured employee with experience in transaction auditing and customer service.
About
I am an analytical and structured employee with experience in transaction auditing and customer service. I have a strong interest in online marketing and digital topics, which drives my passion for utilizing digital systems effectively in my work. I strive to continuously improve and adapt in the ever-evolving digital landscape, ensuring the best outcomes for customers and the organization.
- 5 years' experience
- Joined February 2026
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Work experience· 4 roles
Handled written and phone inquiries from national and international customers, performed structured case reviews, analyzed customer accounts and transaction data to identify suspicious activities, utilized internal systems for documentation and case processing, managed disputes and attorney correspondence.
Supported the organization and execution of customer and location events, coordinated internal processes, assisted in budgeting and cost control, aided in onboarding new customers and managed schedules, handled billing and administrative tasks.
Actively participated in inventory management and daily office organization, independently supported the evaluation of customer data, provided written, phone, and face-to-face customer consultations, contributed to trade shows and marketing actions.
Education
Certifications and awards
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