I am a proactive and highly motivated professional with a Bachelor of Business Administration and Management from Kyambogo University. I bring experience across diverse working environments, including telecommunications marketing, data collection and analysis, and customer relations, with a focus on delivering results and upholding integrity. I am passionate about building strong client relationships, driving growth, and supporting organizational success through effective communication, collaboration, and continuous learning. I thrive under pressure, am adaptable to multicultural settings, and excel at teamwork. I enjoy learning new skills quickly, take pride in attention to detail, and strive to exceed organizational goals while maintaining a calm and professional demeanor.

Simbwa David

I am a proactive and highly motivated professional with a Bachelor of Business Administration and Management from Kyambogo University. I bring experience across diverse working environments, including telecommunications marketing, data collection and analysis, and customer relations, with a focus on delivering results and upholding integrity. I am passionate about building strong client relationships, driving growth, and supporting organizational success through effective communication, collaboration, and continuous learning. I thrive under pressure, am adaptable to multicultural settings, and excel at teamwork. I enjoy learning new skills quickly, take pride in attention to detail, and strive to exceed organizational goals while maintaining a calm and professional demeanor.

Available to hire

I am a proactive and highly motivated professional with a Bachelor of Business Administration and Management from Kyambogo University. I bring experience across diverse working environments, including telecommunications marketing, data collection and analysis, and customer relations, with a focus on delivering results and upholding integrity. I am passionate about building strong client relationships, driving growth, and supporting organizational success through effective communication, collaboration, and continuous learning.

I thrive under pressure, am adaptable to multicultural settings, and excel at teamwork. I enjoy learning new skills quickly, take pride in attention to detail, and strive to exceed organizational goals while maintaining a calm and professional demeanor.

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Language

English
Fluent
Luganda
Fluent

Work Experience

Marketing Agent at Mobile Telephone Network (MTN)
October 1, 2025 - Present
Building strong public relations with clients; ensuring quotations within 24 hours; following up on money transfer options across borders; responsible for network creation and sample approval; ensuring timely network approval and delivery dates; development of interpersonal, public relations, complaint handling, teamwork, fieldwork and marketing skills; achievements include expanding the client base and delivering work within deadlines.
Relations Officer at Group Vivendi Africa Uganda (in conjunction with Multi Choice Group)
August 1, 2024 - September 1, 2025
Marketing internet through one-on-one client interactions; data entry from field questionnaires; scheduling client installations; reviewing data for deficiencies; maintaining high attention to detail under pressure; achievements include meeting targets and improving data accuracy.
Field Enumerator at Uganda Revenue Authority (Time Release Study Project) with World Customs Organization
May 1, 2024 - July 31, 2024
Briefed truck drivers and officers; recorded arrival/departure times; collected data from ASYCUDA; distributed and collected survey forms; analyzed findings for final reporting; achievements include identifying bottlenecks and contributing to procedure improvements.
Short-Term Employee at National Identification and Registration Authority (NIRA)
January 1, 2024 - April 30, 2024
Data entry for citizen identity registration; data reconciliation; supported team tasks; improved interpersonal, observation and computer skills; achievements include reduced wastage of time and improved data handling.
Freelance Data Entry / Transcription at MicroWorkers.com (Frisco, Texas, USA)
August 1, 2023 - December 31, 2023
Online freelancing including data entry, transcription, email creation, surveys, app/website testing, image annotation and reviews; enhanced communication, research, teamwork, adaptability and reliability.
Marketing and Direct Sales at Total Energies Uganda Limited - Nakaw
March 1, 2023 - July 31, 2023
Marketing and direct sales, stock taking for lubricants and spare parts, assisting in audits, providing customer care, and preparing monthly reports; skills include customer relations, negotiation and emotional control; achieved 75% sales growth in 4 months.
Lubricant Clerk at Total Energies Uganda Limited - Nakawa
January 1, 2020 - February 28, 2023
Purchasing inventories (engine oils, lubricants, filters); stock control; processing URA EFRIS receipts; training customers and management about lubricants; supporting audit processes; improved communication and integrity.
Customer (Pump) Attendant at Total Energies Uganda Limited - Nakawa
September 1, 2019 - December 31, 2019
Fuel provision at the pump; invoicing; daily sales balancing; vehicle checks; promotion of lubricants; enhanced multitasking and attention to detail.
Head of Mathematics Department at Kito Pioneer Children’s School
February 1, 2019 - July 31, 2019
Designing lesson plans and schemes of work; ensuring proper planning and student record keeping; managing complaints and student welfare; improved student performance in Mathematics by 40%.

Education

Bachelor of Business Administration at Kyambogo University
January 1, 2019 - December 31, 2022
Diploma in Pharmacy Technician at Penn Foster C’ School Intl
January 1, 2022 - December 31, 2023
Certificate in Front End Development at Code Academy Uganda
January 1, 2018 - December 31, 2019
Uganda Advanced Certificate of Education at Namboole High School
January 1, 2017 - December 31, 2018
Uganda Certificate of Education at Mandela College School
January 1, 2013 - December 31, 2016

Qualifications

Diploma in Pharmacy Technician
January 1, 2022 - December 31, 2023
Certificate in Front End Development
January 1, 2018 - December 31, 2019
Uganda Advanced Certificate of Education
January 1, 2017 - December 31, 2018
Uganda Certificate of Education
January 1, 2013 - December 31, 2016

Industry Experience

Telecommunications, Education, Government, Media & Entertainment, Professional Services