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I'm a hospitality professional specializing in guest relations and personalised service, fluent in Arabic and English. Over the past years I’ve delivered welcoming experiences to international guests, coordinated between guests and operational teams, and upheld brand standards in fast-paced environments. I’m passionate about cultural sensitivity, attention to detail, and creating memorable stays. I enjoy collaborating with teams, anticipating guests' needs, and sharing a friendly, proactive spirit on every touchpoint.…I'm a hospitality professional specializing in guest relations and personalised service, fluent in Arabic and English. Over the past years I’ve delivered welcoming experiences to international guests, coordinated between guests and operational teams, and upheld brand standards in fast-paced environments. I’m passionate about cultural sensitivity, attention to detail, and creating memorable stays. I enjoy collaborating with teams, anticipating guests' needs, and sharing a friendly, proactive spirit on every touchpoint.

Abdellah H.

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I'm a hospitality professional specializing in guest relations and personalised service, fluent in Arabic and English. Over the past years I’ve delivered welcoming experiences to international guests, coordinated between guests and operational teams, and upheld brand standards in fast-paced environments. I’m passionate about cultural sensitivity, attention to detail, and creating memorable stays. I enjoy collaborating with teams, anticipating guests' needs, and sharing a friendly, proactive spirit on every touchpoint.…I'm a hospitality professional specializing in guest relations and personalised service, fluent in Arabic and English. Over the past years I’ve delivered welcoming experiences to international guests, coordinated between guests and operational teams, and upheld brand standards in fast-paced environments. I’m passionate about cultural sensitivity, attention to detail, and creating memorable stays. I enjoy collaborating with teams, anticipating guests' needs, and sharing a friendly, proactive spirit on every touchpoint.

Available to hire

I’m a hospitality professional specializing in guest relations and personalised service, fluent in Arabic and English. Over the past years I’ve delivered welcoming experiences to international guests, coordinated between guests and operational teams, and upheld brand standards in fast-paced environments.

I’m passionate about cultural sensitivity, attention to detail, and creating memorable stays. I enjoy collaborating with teams, anticipating guests’ needs, and sharing a friendly, proactive spirit on every touchpoint.

Skills

Leadership

Experience Level

Leadership

Expert

Language

Arabic

Fluent

English

Advanced

Work Experience

Customer Service Agent at Qatar Airways

January 1, 2021 - January 1, 2025

Delivered guest relations and personalised service; managed Arabic-English guest communications; supported coordination between guests and operational teams to enhance passenger experience and maintain brand standards across touchpoints.

Host (Intern) at Mövenpick Hotel Marrakech

January 1, 2019 - January 1, 2020

Greeted guests, assisted with check-in/check-out, and supported guest services to maintain a welcoming atmosphere. Demonstrated cultural awareness while assisting Arabic-speaking and international guests.