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Abdellah H.

Available to hire

I'm a hospitality professional specializing in guest relations and personalised service, fluent in Arabic and English.

About

I’m a hospitality professional specializing in guest relations and personalised service, fluent in Arabic and English. Over the past years I’ve delivered welcoming experiences to international guests, coordinated between guests and operational teams, and upheld brand standards in fast-paced environments.

I’m passionate about cultural sensitivity, attention to detail, and creating memorable stays. I enjoy collaborating with teams, anticipating guests’ needs, and sharing a friendly, proactive spirit on every touchpoint.

  • 5 years' experience
  • Joined February 2026

Skills· 1

Languages

  • ArabicFluent
  • EnglishAdvanced

Industry experience

  • Travel & Hospitality
  • Professional Services
  • Media & Entertainment

Work experience

Customer Service Agent · Qatar AirwaysJan 2021 – Jan 2025 · 4 yrs 1 mo

Delivered guest relations and personalised service; managed Arabic-English guest communications; supported coordination between guests and operational teams to enhance passenger experience and maintain brand standards across touchpoints.

Host (Intern) · Mövenpick Hotel MarrakechJan 2019 – Jan 2020 · 1 yr 1 mo

Greeted guests, assisted with check-in/check-out, and supported guest services to maintain a welcoming atmosphere. Demonstrated cultural awareness while assisting Arabic-speaking and international guests.

Education

High School Diploma · High School2016 – 2017
Bachelor of Hospitality & Tourism Management · Morocco University2019 – 2021

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