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Hi, I’m Diane Bator. I’m a versatile professional based in Airdrie, Alberta, with strengths in communication, customer service, research, and administration. I have experience spanning retail, banking, theatre, and education, and I’m passionate about helping people and telling compelling stories. I’m driven to learn new programs, design engaging experiences, and support teams in delivering outstanding service. In my spare time I contribute to writers’ groups and crime-writing communities, and I enjoy developing workshops and manuals for students.…Hi, I’m Diane Bator. I’m a versatile professional based in Airdrie, Alberta, with strengths in communication, customer service, research, and administration. I have experience spanning retail, banking, theatre, and education, and I’m passionate about helping people and telling compelling stories. I’m driven to learn new programs, design engaging experiences, and support teams in delivering outstanding service. In my spare time I contribute to writers’ groups and crime-writing communities, and I enjoy developing workshops and manuals for students.

Diane Bator

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Hi, I’m Diane Bator. I’m a versatile professional based in Airdrie, Alberta, with strengths in communication, customer service, research, and administration. I have experience spanning retail, banking, theatre, and education, and I’m passionate about helping people and telling compelling stories. I’m driven to learn new programs, design engaging experiences, and support teams in delivering outstanding service. In my spare time I contribute to writers’ groups and crime-writing communities, and I enjoy developing workshops and manuals for students.…Hi, I’m Diane Bator. I’m a versatile professional based in Airdrie, Alberta, with strengths in communication, customer service, research, and administration. I have experience spanning retail, banking, theatre, and education, and I’m passionate about helping people and telling compelling stories. I’m driven to learn new programs, design engaging experiences, and support teams in delivering outstanding service. In my spare time I contribute to writers’ groups and crime-writing communities, and I enjoy developing workshops and manuals for students.

Available to hire

Hi, I’m Diane Bator. I’m a versatile professional based in Airdrie, Alberta, with strengths in communication, customer service, research, and administration. I have experience spanning retail, banking, theatre, and education, and I’m passionate about helping people and telling compelling stories.

I’m driven to learn new programs, design engaging experiences, and support teams in delivering outstanding service. In my spare time I contribute to writers’ groups and crime-writing communities, and I enjoy developing workshops and manuals for students.

Skills

Microsoft Excel

Microsoft Word

Copywriting

Experience Level

Microsoft Excel

Intermediate

Microsoft Word

Intermediate

Copywriting

Intermediate

Language

English

Fluent

Work Experience

Post Office Clerk at Shoppers Drug Mart

September 1, 2023 - January 1, 2026

Assisted customers in post office and finding items in store. Sorting of mail both incoming and outgoing. Assisted store staff with merchandising and cash duties. Maintained a clean and safe workspace.

Box Office Manager and Group Sales Coordinator at Theatre Orangeville

November 1, 2016 - May 1, 2023

Provided exceptional customer service with ticket sales and services. As Group Sales Coordinator, achieved higher sales than theatre had in years. Learned to work with and troubleshoot various ticketing programs. Provided theatre coverage as needed and helped with Opening Nights. Interviewed and trained staff. Kept work areas clean and well maintained.

Team Member at Tim Hortons

November 1, 2015 - January 1, 2017

Provided exceptional customer service. Kept work and dining areas clean and restocked fridges. Trained inexperienced staff.

Administrative Assistant at The Orangeville Dojo

March 1, 2012 - December 1, 2015

General reception duties. Kept school clean and tidy. Helped plan and host events. Developed karate manuals for students.

Customer Service Representative at Scotiabank

May 1, 2008 - March 1, 2012

Assisted customers with day-to-day banking. Set up appointments for financial advisors.

Volunteer at Headwaters Writers’ Guild

April 1, 2007 - May 1, 2023

Hosted and helped organize writing events at Orangeville Public Library.