Motivated and customer-focused professional with experience in customer service, communication, and sales support. I am known for my strong interpersonal skills, attention to detail, and ability to handle multiple tasks efficiently while maintaining a high level of professionalism. I enjoy helping customers by providing clear information, resolving issues, and ensuring a positive experience. Comfortable working with digital tools such as Microsoft Office and remote communication platforms, I adapt quickly to new systems and fast-paced environments. Currently seeking remote opportunities in customer support where I can contribute to a team, deliver excellent service, and continue developing my professional skills.

Narmine Belhadj

Motivated and customer-focused professional with experience in customer service, communication, and sales support. I am known for my strong interpersonal skills, attention to detail, and ability to handle multiple tasks efficiently while maintaining a high level of professionalism. I enjoy helping customers by providing clear information, resolving issues, and ensuring a positive experience. Comfortable working with digital tools such as Microsoft Office and remote communication platforms, I adapt quickly to new systems and fast-paced environments. Currently seeking remote opportunities in customer support where I can contribute to a team, deliver excellent service, and continue developing my professional skills.

Available to hire

Motivated and customer-focused professional with experience in customer service, communication, and sales support. I am known for my strong interpersonal skills, attention to detail, and ability to handle multiple tasks efficiently while maintaining a high level of professionalism.

I enjoy helping customers by providing clear information, resolving issues, and ensuring a positive experience. Comfortable working with digital tools such as Microsoft Office and remote communication platforms, I adapt quickly to new systems and fast-paced environments.

Currently seeking remote opportunities in customer support where I can contribute to a team, deliver excellent service, and continue developing my professional skills.

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Language

Arabic
Fluent
English
Advanced
French
Advanced
Maltese
Intermediate

Work Experience

Marketing Manager Specialist & Accounting at ESTIM University, Tunisia
October 1, 2021 - September 30, 2023
Developed marketing strategies, managed digital campaigns, and improved CRM processes.
Marketing Manager at Bulmers Investments LTD, Malta
June 1, 2021 - September 1, 2021
Developed and executed marketing strategies. Managed digital presence and marketing campaigns.
Intern at Color Concept, Tunisia
January 1, 2019 - January 1, 2020
Developed design proficiency and translated concepts into visual representations.
Marketing Representative at Banque Nationale Agricole, Tunisia
June 1, 2018 - July 1, 2018
Promoted bank products and services.
Assistant Manager at Golf Residence Hotel, Tunisia
June 1, 2017 - September 1, 2017
Provided administrative support and coordinated projects.
Assistant Manager at Sliema Supermarket, Malta
June 1, 2021 - September 1, 2021
Assisted in marketing plans and market research. Managed customer relationships.

Education

Bachelor's Degree at Hammam Sousse, Tunisia
January 1, 2016 - January 1, 2017

Qualifications

Fitness Assistant Certification
January 1, 2019 - February 28, 2026

Industry Experience

Media & Entertainment, Professional Services, Education, Financial Services, Travel & Hospitality