Daphne Kangoni

Project management for a large-scale Windows 11 refresh and migration programme across multiple secure UK sites. On-site deployment schedules, coordinated engineer teams, refresh clinics, and site readiness. Managed contractor engineers, escalation handling, site access, asset management, and deployment readiness communications. Oversaw VIP/priority migrations, maintained data continuity, and produced daily status and migration completion reports. Acted as primary on-site escalation point and delivered handover documentation.

Delivered SaaS, managed service, and infrastructure implementation/transition projects across multiple central government programmes. Led change management, maintained the integrated master schedule and deployment plans, and produced technical documentation. Coordinated UAT, defect triage, and end-user training; governed RAID logs and delivery governance; supported service transition and handover; managed capacity and resources within scope, cost, and SLAs. Maintained active SC Clearance.

Developed and managed project budgets and timelines; collaborated with sales and technical teams to define scope and deliverables; procured materials and liaised with suppliers to optimise supply chain operations; coordinated labour scheduling and subcontractor engagements; provided end-to-end project administration and documentation; managed small-scale projects and remedial works under senior oversight.