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I am Juliana Medina, a Project Manager and Digital Marketing Specialist with over 9 years of experience in virtual assistance, operations support, and customer service. I have managed cross-functional teams, coordinated digital projects, and supported e-commerce operations. I bring a strong background in content strategy, social media management, and UX/UI collaboration. I am highly organized, detail-oriented, and comfortable working remotely in multicultural environments.…I am Juliana Medina, a Project Manager and Digital Marketing Specialist with over 9 years of experience in virtual assistance, operations support, and customer service. I have managed cross-functional teams, coordinated digital projects, and supported e-commerce operations. I bring a strong background in content strategy, social media management, and UX/UI collaboration. I am highly organized, detail-oriented, and comfortable working remotely in multicultural environments.

Juliana Medina

Project Manager, Social Media Manager, Content Strategist, +7

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I am Juliana Medina, a Project Manager and Digital Marketing Specialist with over 9 years of experience in virtual assistance, operations support, and customer service. I have managed cross-functional teams, coordinated digital projects, and supported e-commerce operations. I bring a strong background in content strategy, social media management, and UX/UI collaboration. I am highly organized, detail-oriented, and comfortable working remotely in multicultural environments.…I am Juliana Medina, a Project Manager and Digital Marketing Specialist with over 9 years of experience in virtual assistance, operations support, and customer service. I have managed cross-functional teams, coordinated digital projects, and supported e-commerce operations. I bring a strong background in content strategy, social media management, and UX/UI collaboration. I am highly organized, detail-oriented, and comfortable working remotely in multicultural environments.

Available to hire

I am Juliana Medina, a Project Manager and Digital Marketing Specialist with over 9 years of experience in virtual assistance, operations support, and customer service. I have managed cross-functional teams, coordinated digital projects, and supported e-commerce operations.

I bring a strong background in content strategy, social media management, and UX/UI collaboration. I am highly organized, detail-oriented, and comfortable working remotely in multicultural environments.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

DaVinci Resolve Studio

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

Spanish; Castilian

Fluent

English

Fluent

Work Experience

Design Assistant at Business 411

April 1, 2025 - April 30, 2025

Contributed to the development of a Learning Management System (LMS); Supported UI improvements to enhance user experience; Maintained visual consistency aligned with brand identity.

Project Manager at Reyal Design

April 1, 2025 - July 31, 2025

Coordinated design projects from planning to delivery; Managed timelines, resources, and client communications; Ensured on-time completion using ClickUp and structured workflows; Supervised task delegation and team collaboration.

Marketing Specialist at Amana Refugee Services

October 1, 2024 - February 28, 2025

Managed social media content and engagement strategies; Supported Meta Ads campaigns and online visibility initiatives; Strengthened donor outreach through digital communication.

Creative Director at Nool Studio

May 1, 2024 - October 31, 2024

Led creative direction for branding and marketing projects; Worked directly with clients to define visual and communication strategy; Delivered digital and graphic design solutions.

Virtual Assistant at Freelance

June 1, 2021 - February 29, 2024

Managed Shopify store operations and order processing; Provided customer support via email, chat, and social media; Conducted lead generation and web research; Supported content scheduling and administrative workflows.

Social Media Assistant at Freelance

November 1, 2021 - April 30, 2024

Developed content calendars and engagement strategies; Increased online presence and audience interaction; Assisted with performance tracking and reporting.

Logistics Coordinator at Lean Staffing Solutions

November 1, 2019 - December 31, 2020

Coordinated logistics communications with drivers and clients; Managed corporate email and documentation; Supported administrative and accounting processes.

Executive & Administrative Roles at Various

January 1, 2018 - December 31, 2019

Provided operational and administrative support; Ensured data accuracy and service quality compliance.

Project Manager at Royal Design

April 1, 2025 - July 31, 2025

Coordinated design projects from planning to delivery; Managed timelines, resources, and client communication; Ensured on-time completion using ClickUp and structured workflows; Supervised task delegation and team collaboration.

Marketing Specialist at Amanah Refugee Services

October 1, 2024 - February 28, 2025

Managed social media content and engagement strategies; Supported Meta Ads campaigns and online visibility initiatives; Strengthened donor outreach through digital communication.

Executive Assistant, Data Entry Specialist, Quality Analyst at Various

January 1, 2018 - December 31, 2019

Provided operational and administrative support; Ensured data accuracy and service quality compliance.