Jose Ricardo Zapata
I am a multidisciplinary professional with over 10 years of experience in sales leadership, business development, and creative communication.
About
I am a multidisciplinary professional with over 10 years of experience in sales leadership, business development, and creative communication. I am a Certified Professional Coach and Corporate Trainer, helping organizations strengthen their teams through performance, clarity, and strategy. Founder of JR Produce, a multimedia and marketing agency serving corporate clients across the Dominican Republic. I am fluent in English and Spanish, with a strong background in industrial engineering, team management, and brand storytelling.
I lead with curiosity, blending analytics with creativity to deliver measurable results. I mentor and coach cross-functional teams across events and digital campaigns, develop storytelling systems that boost engagement, improve customer experience, and drive sales. I enjoy collaborating remotely with partners and clients to design effective processes and training experiences.
- 16 years' experience
- Joined March 2026
Skills· 17
Languages
- EnglishFluent
- Spanish; CastilianFluent
Industry experience
- Manufacturing
- Education
- Media & Entertainment
- Professional Services
- Other
- Retail
- Consumer Goods
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Work experience· 5 roles
Directed a 22-agent outbound-sales team. Boosted performance by 25% through KPI-based coaching. Implemented a feedback system that improved customer-experience scores by 30%.
Leads a creative agency providing photo, video, and social-media solutions for corporate clients. Managed production and communication strategies for 30+ brands nationwide. Developed storytelling systems that increased engagement by 40%. Oversaw creative teams in simultaneous event coverage and digital campaigns.
Managed a portfolio of footwear and handbag manufacturers. Achieved consistent quarterly sales growth of 15%.
Education
Certifications and awards· 8
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