JR

Jose Ricardo Zapata

Available to hire

I am a multidisciplinary professional with over 10 years of experience in sales leadership, business development, and creative communication.

About

I am a multidisciplinary professional with over 10 years of experience in sales leadership, business development, and creative communication. I am a Certified Professional Coach and Corporate Trainer, helping organizations strengthen their teams through performance, clarity, and strategy. Founder of JR Produce, a multimedia and marketing agency serving corporate clients across the Dominican Republic. I am fluent in English and Spanish, with a strong background in industrial engineering, team management, and brand storytelling.

I lead with curiosity, blending analytics with creativity to deliver measurable results. I mentor and coach cross-functional teams across events and digital campaigns, develop storytelling systems that boost engagement, improve customer experience, and drive sales. I enjoy collaborating remotely with partners and clients to design effective processes and training experiences.

  • 16 years' experience
  • Joined March 2026

Industry experience

  • Manufacturing
  • Education
  • Media & Entertainment
  • Professional Services
  • Other
  • Retail
  • Consumer Goods

Work experience· 5 roles

Sales Coach / Supervisor · Voice TeamJan 2019 – Dec 2020 · 2 yrs

Directed a 22-agent outbound-sales team. Boosted performance by 25% through KPI-based coaching. Implemented a feedback system that improved customer-experience scores by 30%.

CEO & Project Director · JR ProduceJan 2016 – Present · 10 yrs 11 mos

Leads a creative agency providing photo, video, and social-media solutions for corporate clients. Managed production and communication strategies for 30+ brands nationwide. Developed storytelling systems that increased engagement by 40%. Oversaw creative teams in simultaneous event coverage and digital campaigns.

Sales Executive · Notions DominicanaJan 2014 – Dec 2017 · 4 yrs

Managed a portfolio of footwear and handbag manufacturers. Achieved consistent quarterly sales growth of 15%.

Product Developer · TimberlandJan 2013 – Dec 2014 · 2 yrs
Buyer · Fluor Daniels LtdJan 2010 – Dec 2013 · 4 yrs

Education

Certificado de Aptitud Profesional Docente · INFOTEP2030 – 2026
B.S. in Industrial Engineering · UTESA2030 – 2026
B.S. in Industrial Engineering · UTESA2030 – 2026
B.S. in Industrial Engineering · UTESA2030 – 2026

Certifications and awards· 8

Certificado de Aptitud Profesional Docente2030 – 2026
Certified Facilitator (INFO-TEP) Marketing modules and courses2030 – 2026
Mentor at CAPEX – Entrepreneurship & Innovation programs2030 – 2026
Certified Facilitator - INFO TEP Marketing Modules and Courses2030 – 2026

Hire Jose Ricardo Zapata today

Post a job and invite Jose, or contact them directly. No hidden commission.

Post a job