I am a multidisciplinary professional with over 10 years of experience in sales leadership, business development, and creative communication. I am a Certified Professional Coach and Corporate Trainer, helping organizations strengthen their teams through performance, clarity, and strategy. Founder of JR Produce, a multimedia and marketing agency serving corporate clients across the Dominican Republic. I am fluent in English and Spanish, with a strong background in industrial engineering, team management, and brand storytelling. I lead with curiosity, blending analytics with creativity to deliver measurable results. I mentor and coach cross-functional teams across events and digital campaigns, develop storytelling systems that boost engagement, improve customer experience, and drive sales. I enjoy collaborating remotely with partners and clients to design effective processes and training experiences.

Jose Ricardo Zapata

I am a multidisciplinary professional with over 10 years of experience in sales leadership, business development, and creative communication. I am a Certified Professional Coach and Corporate Trainer, helping organizations strengthen their teams through performance, clarity, and strategy. Founder of JR Produce, a multimedia and marketing agency serving corporate clients across the Dominican Republic. I am fluent in English and Spanish, with a strong background in industrial engineering, team management, and brand storytelling. I lead with curiosity, blending analytics with creativity to deliver measurable results. I mentor and coach cross-functional teams across events and digital campaigns, develop storytelling systems that boost engagement, improve customer experience, and drive sales. I enjoy collaborating remotely with partners and clients to design effective processes and training experiences.

Available to hire

I am a multidisciplinary professional with over 10 years of experience in sales leadership, business development, and creative communication. I am a Certified Professional Coach and Corporate Trainer, helping organizations strengthen their teams through performance, clarity, and strategy. Founder of JR Produce, a multimedia and marketing agency serving corporate clients across the Dominican Republic. I am fluent in English and Spanish, with a strong background in industrial engineering, team management, and brand storytelling.

I lead with curiosity, blending analytics with creativity to deliver measurable results. I mentor and coach cross-functional teams across events and digital campaigns, develop storytelling systems that boost engagement, improve customer experience, and drive sales. I enjoy collaborating remotely with partners and clients to design effective processes and training experiences.

See more

Language

English
Fluent
Spanish; Castilian
Fluent

Work Experience

CEO & Project Director at JR Produce
January 1, 2016 - Present
Leads a creative agency providing photo, video, and social-media solutions for corporate clients. Managed production and communication strategies for 30+ brands nationwide. Developed storytelling systems that increased engagement by 40%. Oversaw creative teams in simultaneous event coverage and digital campaigns.
Sales Coach / Supervisor at Voice Team
January 1, 2019 - December 31, 2020
Directed a 22-agent outbound-sales team. Boosted performance by 25% through KPI-based coaching. Implemented a feedback system that improved customer-experience scores by 30%.
Sales Executive at Notions Dominicana
January 1, 2014 - December 31, 2017
Managed a portfolio of footwear and handbag manufacturers. Achieved consistent quarterly sales growth of 15%.
Product Developer at Timberland
January 1, 2013 - December 31, 2014
Developed 12+ footwear products from design to pre-production. Coordinated sourcing and manufacturing timelines to meet delivery goals.
Buyer at Fluor Daniels Ltd
January 1, 2010 - December 31, 2013
Handled purchasing operations with budgets up to US $1M. Negotiated supplier contracts, cutting material costs by 8%.

Education

Certificado de Aptitud Profesional Docente at INFOTEP
January 11, 2030 - March 1, 2026
B.S. in Industrial Engineering at UTESA
January 11, 2030 - March 1, 2026
B.S. in Industrial Engineering at UTESA
January 11, 2030 - March 1, 2026
B.S. in Industrial Engineering at UTESA
January 11, 2030 - March 1, 2026

Qualifications

Certificado de Aptitud Profesional Docente
January 11, 2030 - March 1, 2026
Certified Facilitator (INFO-TEP) Marketing modules and courses
January 11, 2030 - March 1, 2026
Mentor at CAPEX – Entrepreneurship & Innovation programs
January 11, 2030 - March 1, 2026
Certified Facilitator - INFO TEP Marketing Modules and Courses
January 11, 2030 - March 1, 2026
ICF Facilitator Certification
January 11, 2030 - March 1, 2026
INFO-TEP Facilitator
January 11, 2030 - March 1, 2026
CAPEX – Entrepreneurship & Innovation Program Facilitator
January 11, 2030 - March 1, 2026
Professional Mentor Certification
January 11, 2030 - March 1, 2026

Industry Experience

Manufacturing, Education, Media & Entertainment, Professional Services, Other, Retail, Consumer Goods