Hello, I'm Jessica Laurie, a dependable customer service provider based in Des Moines, Iowa. I excel at supporting people, coordinating resources, and keeping operations running smoothly. I’m comfortable with clerical tasks and using computers, including typing at about 50 words per minute. In my recent roles, I supported adults with disabilities, maintained compliance with Medicaid standards, and led engaging teams. I’m eager to bring strong organization, empathy, and a collaborative spirit to a new role in professional services.

Jessica Laurie

Hello, I'm Jessica Laurie, a dependable customer service provider based in Des Moines, Iowa. I excel at supporting people, coordinating resources, and keeping operations running smoothly. I’m comfortable with clerical tasks and using computers, including typing at about 50 words per minute. In my recent roles, I supported adults with disabilities, maintained compliance with Medicaid standards, and led engaging teams. I’m eager to bring strong organization, empathy, and a collaborative spirit to a new role in professional services.

Available to hire

Hello, I’m Jessica Laurie, a dependable customer service provider based in Des Moines, Iowa. I excel at supporting people, coordinating resources, and keeping operations running smoothly. I’m comfortable with clerical tasks and using computers, including typing at about 50 words per minute.

In my recent roles, I supported adults with disabilities, maintained compliance with Medicaid standards, and led engaging teams. I’m eager to bring strong organization, empathy, and a collaborative spirit to a new role in professional services.

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Language

Work Experience

Employment Consultant at Optimae Life Services
January 1, 2009 - July 1, 2012
Provided on the job vocational support to two adults with disabilities; Completed documentation and compliance with agency Medicaid standards; Completed various clerical duties as assigned
Residential Service Provider at Optimae Life Services
December 1, 2007 - January 1, 2009
Residential service provider
Team Leader at Good Connections
January 1, 2007 - July 1, 2007
Led team operations and provided support to staff

Education

Medication Management Certification at DM ACC
January 11, 2030 - March 2, 2026
High School Diploma at Lincoln High School
January 11, 2030 - January 1, 2005

Qualifications

Medication Management Certification
January 11, 2030 - March 2, 2026

Industry Experience

Healthcare, Non-Profit Organization, Professional Services