I am a results-oriented and communication-driven professional with 2.5 years of experience in high-pressure international environments. I excel at building rapport quickly and handling objections calmly, communicating effectively with diverse clients. I am motivated to transition into remote business development and contribute to lead conversion, client engagement, and revenue growth. I am a fast learner with a strong performance mindset and a goal-oriented approach.

Fatma Soysahin

I am a results-oriented and communication-driven professional with 2.5 years of experience in high-pressure international environments. I excel at building rapport quickly and handling objections calmly, communicating effectively with diverse clients. I am motivated to transition into remote business development and contribute to lead conversion, client engagement, and revenue growth. I am a fast learner with a strong performance mindset and a goal-oriented approach.

Available to hire

I am a results-oriented and communication-driven professional with 2.5 years of experience in high-pressure international environments. I excel at building rapport quickly and handling objections calmly, communicating effectively with diverse clients.

I am motivated to transition into remote business development and contribute to lead conversion, client engagement, and revenue growth. I am a fast learner with a strong performance mindset and a goal-oriented approach.

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Language

German
Fluent
Turkish
Fluent
English
Advanced
Spanish; Castilian
Beginner

Work Experience

Security Agent at Vienna International Airport
January 1, 2022 - January 1, 2025
Engaged daily with 300+ international passengers in high-pressure environments; communicated clearly and professionally with diverse clients; applied conflict resolution and de-escalation techniques to manage sensitive situations; maintained strict compliance with regulatory procedures while ensuring positive customer experience; demonstrated reliability, attention to detail and strong situational awareness.
Telephone Interviewer at Telemark/ Statistik Austria, Vienna
January 1, 2022 - January 1, 2022
Conducted structured telephone interviews with a results-driven communication style; built quick rapport with respondents to increase participation rates; accurately documented responses and maintained high data quality; adapted communication strategies based on different personality types.
Internship - Primary School at Vienna
January 1, 2015 - January 1, 2015
Supported teachers with organisational and administrative tasks; developed strong communication and responsibility skills.

Education

Add your educational history here.

Qualifications

Austrian Matura (Upper secondary school leaving certificate)
January 11, 2030 - March 2, 2026

Industry Experience

Travel & Hospitality, Professional Services, Other