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Hello! I'm Vanessa, a proactive virtual assistant and operations specialist who loves turning chaos into clarity. I thrive in tech-enabled environments, coordinating cross-functional teams and turning data into actionable insights. My strengths include CRM management, workflow automation, and clear, friendly communication that keeps projects on track. I come from a tourism and tech background, with experience optimizing processes in travel booking, crypto operations, and AI-assisted workflows. I enjoy collaborating with teammates to deliver measurable outcomes and delightful experiences for clients and stakeholders.…Hello! I'm Vanessa, a proactive virtual assistant and operations specialist who loves turning chaos into clarity. I thrive in tech-enabled environments, coordinating cross-functional teams and turning data into actionable insights. My strengths include CRM management, workflow automation, and clear, friendly communication that keeps projects on track. I come from a tourism and tech background, with experience optimizing processes in travel booking, crypto operations, and AI-assisted workflows. I enjoy collaborating with teammates to deliver measurable outcomes and delightful experiences for clients and stakeholders.

Vanessa Rojas

Project Manager, Content Producer, Assistant Producer, +2

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Hello! I'm Vanessa, a proactive virtual assistant and operations specialist who loves turning chaos into clarity. I thrive in tech-enabled environments, coordinating cross-functional teams and turning data into actionable insights. My strengths include CRM management, workflow automation, and clear, friendly communication that keeps projects on track. I come from a tourism and tech background, with experience optimizing processes in travel booking, crypto operations, and AI-assisted workflows. I enjoy collaborating with teammates to deliver measurable outcomes and delightful experiences for clients and stakeholders.…Hello! I'm Vanessa, a proactive virtual assistant and operations specialist who loves turning chaos into clarity. I thrive in tech-enabled environments, coordinating cross-functional teams and turning data into actionable insights. My strengths include CRM management, workflow automation, and clear, friendly communication that keeps projects on track. I come from a tourism and tech background, with experience optimizing processes in travel booking, crypto operations, and AI-assisted workflows. I enjoy collaborating with teammates to deliver measurable outcomes and delightful experiences for clients and stakeholders.

Available to hire

Hello! I’m Vanessa, a proactive virtual assistant and operations specialist who loves turning chaos into clarity. I thrive in tech-enabled environments, coordinating cross-functional teams and turning data into actionable insights. My strengths include CRM management, workflow automation, and clear, friendly communication that keeps projects on track.
I come from a tourism and tech background, with experience optimizing processes in travel booking, crypto operations, and AI-assisted workflows. I enjoy collaborating with teammates to deliver measurable outcomes and delightful experiences for clients and stakeholders.

Skills

Copywriting

Presentation Design

Experience Level

Copywriting

Intermediate

Presentation Design

Intermediate

Language

Spanish; Castilian

Fluent

English

Advanced

Work Experience

Virtual Assistant at IBC Group

May 1, 2023 - Present

Facilitated cross-department collaboration through meeting coordination and clear communication. Delivered hands-on training to improve task skills in tools and systems. Supported executive decision-making with actionable insights. Managed CRM platforms: HubSpot, Airtable. Handled Tier 1 crypto platform operations. Created sales proposals and supported BD activities. Applied AI tools to improve workflow.

Reservation Agent at Gesturca Viajes Turismo

May 1, 2023 - July 1, 2023

Managed travel reservations and client itineraries with precision. Ensured customer satisfaction using travel booking systems.

Sales Analyst at Digizone

June 1, 2019 - January 31, 2020

Compiled and analyzed sales data for business insights. Created detailed reports to support decision-making.