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I am a customer experience expert and illustrator with years of experience in both creative pursuits and retail. I am a driven, creative problem-solver who prioritizes safety, clear communication, and helping customers. I maintain emergency response and procedure skills to ensure safety and compliance in all activities, including evacuation protocols and shelter management. I'm pursuing a BA in Illustration with an entertainment emphasis. I explore 3D software (Autodesk Maya, Blender), the Adobe suite, and traditional media; I enjoy storytelling, visual development, and helping brands communicate creatively. I run a YouTube channel with over 1.8k subscribers and love presenting ideas to diverse audiences in a friendly, approachable way.…I am a customer experience expert and illustrator with years of experience in both creative pursuits and retail. I am a driven, creative problem-solver who prioritizes safety, clear communication, and helping customers. I maintain emergency response and procedure skills to ensure safety and compliance in all activities, including evacuation protocols and shelter management. I'm pursuing a BA in Illustration with an entertainment emphasis. I explore 3D software (Autodesk Maya, Blender), the Adobe suite, and traditional media; I enjoy storytelling, visual development, and helping brands communicate creatively. I run a YouTube channel with over 1.8k subscribers and love presenting ideas to diverse audiences in a friendly, approachable way.

Erik Austin Linn

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I am a customer experience expert and illustrator with years of experience in both creative pursuits and retail. I am a driven, creative problem-solver who prioritizes safety, clear communication, and helping customers. I maintain emergency response and procedure skills to ensure safety and compliance in all activities, including evacuation protocols and shelter management. I'm pursuing a BA in Illustration with an entertainment emphasis. I explore 3D software (Autodesk Maya, Blender), the Adobe suite, and traditional media; I enjoy storytelling, visual development, and helping brands communicate creatively. I run a YouTube channel with over 1.8k subscribers and love presenting ideas to diverse audiences in a friendly, approachable way.…I am a customer experience expert and illustrator with years of experience in both creative pursuits and retail. I am a driven, creative problem-solver who prioritizes safety, clear communication, and helping customers. I maintain emergency response and procedure skills to ensure safety and compliance in all activities, including evacuation protocols and shelter management. I'm pursuing a BA in Illustration with an entertainment emphasis. I explore 3D software (Autodesk Maya, Blender), the Adobe suite, and traditional media; I enjoy storytelling, visual development, and helping brands communicate creatively. I run a YouTube channel with over 1.8k subscribers and love presenting ideas to diverse audiences in a friendly, approachable way.

Available to hire

I am a customer experience expert and illustrator with years of experience in both creative pursuits and retail. I am a driven, creative problem-solver who prioritizes safety, clear communication, and helping customers. I maintain emergency response and procedure skills to ensure safety and compliance in all activities, including evacuation protocols and shelter management.

I’m pursuing a BA in Illustration with an entertainment emphasis. I explore 3D software (Autodesk Maya, Blender), the Adobe suite, and traditional media; I enjoy storytelling, visual development, and helping brands communicate creatively. I run a YouTube channel with over 1.8k subscribers and love presenting ideas to diverse audiences in a friendly, approachable way.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Team Member (Cashier, Porter, Bowling Manager) at FatCats Rexburg

May 1, 2025 - February 1, 2026

Trained quickly to cover multiple FatCats roles including cashiering, porter duties, and bowling management; maintained high attention to detail in theater cleaning; collaborated with management to resolve disputes and operate in a high-energy environment under clear guidelines.

Early Morning Custodian (I-Center) at Brigham Young University Idaho

November 1, 2024 - May 1, 2025

Worked with leadership to accomplish difficult tasks; improved communication; completed tasks on time; praised for teamwork and work ethic.

Sales Associate at Deseret Industries

May 1, 2024 - November 1, 2024

Received high praise for job performance; achieved standard stocking speeds; helped in sensitive cleanups; consistently contributed beyond scope to assist colleagues.

Proposal Writer at SolarBros

March 1, 2022 - April 1, 2024

Collaborated with staff to create a shared training workflow; established remote work processes for proposal writers; supported daily goals and quality proposals; managed expectations with in-field agents and office staff.

Barista at Tom Thumb/Starbucks

August 1, 2021 - March 1, 2022

Learned a wide range of drinks and maintained quality; built rapport with regular customers; kept workspace clean and organized; remained calm under pressure while handling customer allergies.

Early Morning Custodian (I-Center) at Brigham Young University Idaho

November 1, 2019 - July 1, 2021

Maintained early-morning duties; achieved perfect attendance; supported campus cleaning across facilities.

Office/Retail Worker at Various (Heath TX, Murray UT)

July 1, 2014 - October 1, 2019

Gained professionalism and phone etiquette; worked in a high-energy inbound call center; improved personal performance with leadership; gained experience with Microsoft Office and office technologies.

Hourly Worker at Various (Heath TX)

March 1, 2009 - April 1, 2012

Maintained first-aid certification; supported lifeguard duties; gained customer service, leadership, and catering experience; demonstrated tenacity and problem-solving in busy environments.

Team Member (Cashier, Porter, Bowling Manager etc.) at FatCats Rexburg

May 1, 2025 - February 1, 2026

Greeted customers, maintained a clean building, reported difficult circumstances, enforced theater etiquette, inspected facilities for quality and safety, flagged suspicious activity, provided security during events, filled out incident forms with extensive detail, and worked in a high-energy environment under strict supervision and rules.

Early Morning Custodial at Brigham Young University Idaho

November 1, 2024 - May 1, 2025

Collaborated with leadership to accomplish difficult tasks; improved communication; finished tasks on time; supported team; received praise for teamwork skills and work ethic.

Office Work / Fine Art Frame Shop / Amazon FTW-5 / Retail (Various) at Multiple employers

July 1, 2016 - November 1, 2024

Gained one year standing reach truck experience and warehouse picking experience; maintained stocking status; developed professional phone etiquette; worked in high-energy inbound call centers; bridged cultural boundaries; learned about equity and inclusion; learned to stretch and frame canvases for preservation; gained Microsoft Office proficiency; maintained first-aid certification and lifeguard duties; knowledge of emergency procedures; awareness of pool evacuation plans.