Associate Governance & Usability Specialist at Coloplast A/S

Defined and developed a governance foundation for a new corporate website, shaping structure and ways of working to ensure scalability, consistency, and maintainability across current and future websites. Conducted and facilitated user research activities including stakeholder interviews, workshops, usability testing, and journey mapping to inform design decisions and product direction. Embedded UX at scale by integrating accessibility, usability, and consistency requirements into ongoing development and content workflows. Translated qualitative and quantitative insights into clear UX requirements, user flows, and user experience improvements, collaborating closely with designers, developers, and business stakeholders. Redesigned critical e-commerce user flows using UX and design thinking principles.