Sofia Kounalaki
Dynamic and sociable professional with part-time experience in sales, marketing, and customer service while pursuing my studies.
About
Dynamic and sociable professional with part-time experience in sales, marketing, and customer service while pursuing my studies. I have developed strong communication and organizational skills, making me well-suited for social marketing and public relations roles.
Passionate about social media and travel, I thrive on connecting with diverse audiences and sharing engaging experiences. My commitment to hard work and practical skills positions me as a valuable asset in any team.
- 4 years' experience
- Joined March 2026
Languages
- EnglishFluent
- FrenchAdvanced
- Greek, ModernFluent
- DutchBeginner
Industry experience
- Education
- Media & Entertainment
- Travel & Hospitality
- Professional Services
- Retail
Work experience· 5 roles
Assisted the sales team with customer communication and managed worldwide orders. Worked on maintaining client relationships and supported the company's social media efforts to promote products and engage with customers.
Served as a registered guide, leading guests on daily explorations of Lisbon. Engaged visitors with in-depth knowledge of the city’s history, culture, and attractions, ensuring a memorable and informative experience. (Travel content account: so.f.ly)
Summer seasons 2023 and 2024: Welcomed guests arriving in Heraklion and assisted with their transfer to hotels, focusing on French-speaking clients. Provided support for arrivals and departures, ensured smooth experience for travelers, prepared to handle complaints and resolve logistical challenges in a fast-paced environment.
Education
Certifications and awards
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