I am a seasoned technical and content writer with over 10 years of experience crafting clear documentation, training materials, and marketing content across technology, SaaS, HR, and engineering domains. I excel at knowledge management, API and integration documentation, eLearning development, and collaborating with product teams and developers to translate complex concepts into user-friendly content. I am proficient in modern documentation tools, content management systems, and multimedia content creation, including SharePoint, Articulate Rise, Camtasia, and Synthesia. I thrive in cross-functional environments and have a track record of delivering client-focused documentation that aligns with brand guidelines and supports onboarding and adoption.

Simona Icleanu

I am a seasoned technical and content writer with over 10 years of experience crafting clear documentation, training materials, and marketing content across technology, SaaS, HR, and engineering domains. I excel at knowledge management, API and integration documentation, eLearning development, and collaborating with product teams and developers to translate complex concepts into user-friendly content. I am proficient in modern documentation tools, content management systems, and multimedia content creation, including SharePoint, Articulate Rise, Camtasia, and Synthesia. I thrive in cross-functional environments and have a track record of delivering client-focused documentation that aligns with brand guidelines and supports onboarding and adoption.

Available to hire

I am a seasoned technical and content writer with over 10 years of experience crafting clear documentation, training materials, and marketing content across technology, SaaS, HR, and engineering domains. I excel at knowledge management, API and integration documentation, eLearning development, and collaborating with product teams and developers to translate complex concepts into user-friendly content.

I am proficient in modern documentation tools, content management systems, and multimedia content creation, including SharePoint, Articulate Rise, Camtasia, and Synthesia. I thrive in cross-functional environments and have a track record of delivering client-focused documentation that aligns with brand guidelines and supports onboarding and adoption.

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Language

Romanian, Moldavian, Moldovan
Fluent
English
Advanced
Spanish; Castilian
Intermediate
French
Intermediate

Work Experience

Senior Implementation Consultant at ADP
January 1, 2024 - Present
Manage and maintain knowledge content to support implementation teams; manage SharePoint sites, including user access management, libraries, and pages; manage NPS-related documentation and communications; create training videos using Synthesia and eLearning courses using Articulate Rise; support internal teams with structured, user-friendly documentation and learning materials.
Senior Technical Writer at Skywind Group
January 1, 2023 - January 1, 2024
Updated API documentation based on technical specifications and input from product owners and developers; maintained and improved integration documentation; created copywriting content for game release marketing kits; collaborated closely with technical and product teams to ensure documentation accuracy.
Documentation Specialist at ADP
January 1, 2021 - January 1, 2023
Managed the GlobalView Implementation Knowledge Library, ensuring alignment with brand guidelines; Proofread and edited documentation for grammar, clarity, and consistency; Created and updated installation guides, presentations, job aids, procedures, and SOPs; Collaborated with product managers to deliver client-focused documentation; Produced monthly communications on NPS targets, projects, and roadmap updates; Created training videos and eLearning using Articulate and Camtasia; Administered SharePoint team sites and managed role-based permissions.
Content Writer (part time) at ABIT Puresoft
January 1, 2020 - January 1, 2024
Wrote blogs and social media content.
Content Writer at Blue Projects
January 1, 2018 - January 1, 2021
Wrote and edited press releases, project sheets, social media posts, HR announcements, and internal communications; Designed internal and client newsletters using Adobe Illustrator; Created and updated sales and corporate presentations.
Technical Writer at StreamWIDE
January 1, 2016 - January 1, 2018
Produced Admin and User Guides, product guides, feature lists, presentations, and marketing materials; Performed QA checks to identify discrepancies between specifications and implemented functionality; Logged and followed up on development tickets; Supported localization efforts by reviewing English UI labels and translating content into French, Spanish, and Portuguese using translation software.
Marketing Specialist at AECOM
January 1, 2012 - January 1, 2015
Prepared marketing materials including brochures, presentations, and catalogues; Managed internal and external communications, PR campaigns, press releases, and newsletters; Developed European corporate marketing materials, including capability statements and case studies; Prepared and submitted bids for civil engineering projects; Supported engineering teams with technical translations between English and Romanian.

Education

Bachelor's degree in Journalism at University of Bucharest – Faculty of Journalism
January 11, 2030 - March 4, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Media & Entertainment, Software & Internet, Professional Services