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I am a finance and operations professional based in Dublin with a track record in regulated banking environments, supporting credit, valuation, and lending processes while maintaining strict internal controls and regulatory standards. I excel at identifying control gaps, interpreting internal and client instructions, and ensuring accurate documentation and process execution within SLA deadlines. I thrive on stakeholder engagement across credit, treasury, and relationship management teams to deliver high-quality service, and I embrace continuous improvement, ownership of tasks, and a commitment to compliance and operational excellence.…I am a finance and operations professional based in Dublin with a track record in regulated banking environments, supporting credit, valuation, and lending processes while maintaining strict internal controls and regulatory standards. I excel at identifying control gaps, interpreting internal and client instructions, and ensuring accurate documentation and process execution within SLA deadlines. I thrive on stakeholder engagement across credit, treasury, and relationship management teams to deliver high-quality service, and I embrace continuous improvement, ownership of tasks, and a commitment to compliance and operational excellence.

Princess Naomi Williams

Podcast Producer, Presenter, Voiceover Artist, +2

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I am a finance and operations professional based in Dublin with a track record in regulated banking environments, supporting credit, valuation, and lending processes while maintaining strict internal controls and regulatory standards. I excel at identifying control gaps, interpreting internal and client instructions, and ensuring accurate documentation and process execution within SLA deadlines. I thrive on stakeholder engagement across credit, treasury, and relationship management teams to deliver high-quality service, and I embrace continuous improvement, ownership of tasks, and a commitment to compliance and operational excellence.…I am a finance and operations professional based in Dublin with a track record in regulated banking environments, supporting credit, valuation, and lending processes while maintaining strict internal controls and regulatory standards. I excel at identifying control gaps, interpreting internal and client instructions, and ensuring accurate documentation and process execution within SLA deadlines. I thrive on stakeholder engagement across credit, treasury, and relationship management teams to deliver high-quality service, and I embrace continuous improvement, ownership of tasks, and a commitment to compliance and operational excellence.

Available to hire

I am a finance and operations professional based in Dublin with a track record in regulated banking environments, supporting credit, valuation, and lending processes while maintaining strict internal controls and regulatory standards. I excel at identifying control gaps, interpreting internal and client instructions, and ensuring accurate documentation and process execution within SLA deadlines.

I thrive on stakeholder engagement across credit, treasury, and relationship management teams to deliver high-quality service, and I embrace continuous improvement, ownership of tasks, and a commitment to compliance and operational excellence.

Skills

Branding

Social Media Design

Copywriting

Experience Level

Branding

Expert

Social Media Design

Intermediate

Copywriting

Intermediate

Language

English

Fluent

Work Experience

Valuation Specialist at AIB Financial Services Group

September 1, 2025 - Present

Support lending and credit processes by reviewing residential and commercial valuation reports in line with internal lending policies and regulatory standards.

AI Annotator at Meta (Via Covalen)

July 1, 2023 - September 1, 2025

Supported development of AI-powered customer solutions by annotating, evaluating, and validating data sets used to train large-scale machine learning models; analyzed outputs and collaborated with product, engineering, and QA teams to optimize tools and workflows.

Community Operations Analyst at Meta (Via Covalen)

June 1, 2021 - July 1, 2023

Acted as first-line customer success partner, resolving over 200 complex support cases weekly across global markets; investigated behavioral trends and produced data-driven insights to inform policy and process improvements.

Customer Service Representative at Permanent TSB

January 1, 2021 - June 1, 2021

Delivered high-quality banking support to over 50 customers daily; educated customers on digital banking tools and coordinated with internal teams to ensure timely issue resolution and positive experience.

Social Media Executive / Manager at Get The Gist Ltd

August 1, 2022 - Present

Scaled Instagram audience from 500 to over 37,000 followers using data-driven growth strategies; planned and executed campaigns across social platforms; managed a small creative team and built brand partnerships.