Hi, I’m Katerina Trungu, a results-driven sales and communications professional based in Trier, Germany. I specialize in direct customer acquisition, CRM-driven lead management, and presenting banking solutions with clarity and empathy. I enjoy collaborating with internal sales and marketing teams to tailor financial solutions and build lasting client relationships. I am fluent in Albanian (native) and proficient in English and German, comfortable with remote work, time management, and multi-tasking in fast-paced environments. I bring a friendly, client-focused approach and a collaborative mindset to every project.…

Katerina Trungu

Hi, I’m Katerina Trungu, a results-driven sales and communications professional based in Trier, Germany. I specialize in direct customer acquisition, CRM-driven lead management, and presenting banking solutions with clarity and empathy. I enjoy collaborating with internal sales and marketing teams to tailor financial solutions and build lasting client relationships. I am fluent in Albanian (native) and proficient in English and German, comfortable with remote work, time management, and multi-tasking in fast-paced environments. I bring a friendly, client-focused approach and a collaborative mindset to every project.…

Available to hire

Hi, I’m Katerina Trungu, a results-driven sales and communications professional based in Trier, Germany. I specialize in direct customer acquisition, CRM-driven lead management, and presenting banking solutions with clarity and empathy. I enjoy collaborating with internal sales and marketing teams to tailor financial solutions and build lasting client relationships.

I am fluent in Albanian (native) and proficient in English and German, comfortable with remote work, time management, and multi-tasking in fast-paced environments. I bring a friendly, client-focused approach and a collaborative mindset to every project.

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Experience Level

Expert
Intermediate
Intermediate

Language

Albanian
Fluent
English
Intermediate
German
Beginner

Work Experience

Direct Sales Agent at Raiffeisen Bank
January 1, 2019 - January 1, 2026
Direct customer acquisition and sales of financial products; Appointment scheduling and follow-up with potential clients; CRM data maintenance and lead management; Customer consultation and presentation of banking solutions; Collaboration with internal sales and marketing teams
Communication Executive at CEX Philip Morris
January 1, 2018 - Present
Customer communication and relationship management; Support in sales campaigns and product presentations; Coordination of meetings and preparation of sales materials; Handling inquiries and qualifying potential leads

Education

Add your educational history here.

Qualifications

Master in Public Administration
January 11, 2030 - March 4, 2026
Bachelor in Social Policy Administration
January 1, 2015 - January 1, 2018

Industry Experience

Financial Services, Professional Services

Experience Level

Expert
Intermediate
Intermediate