Hi, I’m Yu Pang, a marketing and communications professional focused on brand storytelling, psychology, and cultural insight. I create narratives, shape customer experiences, and translate human behavior into meaningful marketing strategies. I thrive in creative, fast-paced environments and am especially energized by lifestyle, hospitality, and experience-led brands. I bring a sharp eye for detail, design, and guest perception, and I’m passionate about crafting emotionally engaging brand moments. I collaborate across teams and cultures to ensure consistent messaging and memorable experiences for diverse audiences.

Hi, I’m Yu Pang, a marketing and communications professional focused on brand storytelling, psychology, and cultural insight. I create narratives, shape customer experiences, and translate human behavior into meaningful marketing strategies. I thrive in creative, fast-paced environments and am especially energized by lifestyle, hospitality, and experience-led brands. I bring a sharp eye for detail, design, and guest perception, and I’m passionate about crafting emotionally engaging brand moments. I collaborate across teams and cultures to ensure consistent messaging and memorable experiences for diverse audiences.

Available to hire

Hi, I’m Yu Pang, a marketing and communications professional focused on brand storytelling, psychology, and cultural insight. I create narratives, shape customer experiences, and translate human behavior into meaningful marketing strategies. I thrive in creative, fast-paced environments and am especially energized by lifestyle, hospitality, and experience-led brands.

I bring a sharp eye for detail, design, and guest perception, and I’m passionate about crafting emotionally engaging brand moments. I collaborate across teams and cultures to ensure consistent messaging and memorable experiences for diverse audiences.

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Language

English
Fluent
Japanese
Fluent

Work Experience

Marketing & Customer Service at Zekkei Properties and Zekkei Collection (Luxury Hospitality & Real Estate)
January 1, 2023 - January 1, 2025
Led marketing and communication initiatives for luxury accommodation and lifestyle properties in ski areas in Japan, focusing on experience-driven storytelling and guest perception. Developed and executed digital marketing campaigns across social media, email marketing (HubSpot), website content (WordPress), and Google Ads, increasing engagement and enquiries across multiple markets. Crafted brand-aligned narratives for property launches, brochures, and online listings, ensuring consistency across all touchpoints. Collaborated closely with sales, operations, and external partners to align brand messaging with guest experience and revenue strategy. Organized VIP client experiences, inspections, and bespoke trips, translating real guest interactions into actionable marketing insights. Worked extensively with international and multicultural audiences, including Japanese, Chinese, Australian, USA, and Hong Kong markets, ensuring cultural sensitivity and relevance in communication.

Education

Master of International Relations at Waseda University, Japan
January 11, 2030 - March 5, 2026
Bachelor of Arts – Psychology & Social Behaviour at University of California, Irvine, USA
January 11, 2030 - March 5, 2026

Qualifications

Add your qualifications or awards here.

Industry Experience

Travel & Hospitality, Real Estate & Construction, Media & Entertainment, Professional Services, Software & Internet