I am a dedicated professional with a diverse background in journalism, strategic communications, and customer service. My experience spans across fintech and media, allowing me to effectively bridge the gap between complex technical concepts and clear storytelling. I am passionate about connecting with diverse audiences and enhancing brand visibility, driven by a commitment to quality and innovation. As a multilingual communicator, I thrive in dynamic, cross-cultural environments. My goal is to leverage my skills in communications strategy and stakeholder engagement to contribute to projects that make a meaningful impact, while continuing to grow and learn in my professional journey.

Renée Boche Olivares

I am a dedicated professional with a diverse background in journalism, strategic communications, and customer service. My experience spans across fintech and media, allowing me to effectively bridge the gap between complex technical concepts and clear storytelling. I am passionate about connecting with diverse audiences and enhancing brand visibility, driven by a commitment to quality and innovation. As a multilingual communicator, I thrive in dynamic, cross-cultural environments. My goal is to leverage my skills in communications strategy and stakeholder engagement to contribute to projects that make a meaningful impact, while continuing to grow and learn in my professional journey.

Available to hire

I am a dedicated professional with a diverse background in journalism, strategic communications, and customer service. My experience spans across fintech and media, allowing me to effectively bridge the gap between complex technical concepts and clear storytelling. I am passionate about connecting with diverse audiences and enhancing brand visibility, driven by a commitment to quality and innovation.

As a multilingual communicator, I thrive in dynamic, cross-cultural environments. My goal is to leverage my skills in communications strategy and stakeholder engagement to contribute to projects that make a meaningful impact, while continuing to grow and learn in my professional journey.

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Language

Spanish; Castilian
Fluent
English
Fluent
German
Intermediate
Italian
Beginner

Work Experience

Financial Customer Service Specialist at Riverty I Bertelsmann Group
November 1, 2022 - March 31, 2025
Handled B2B and B2C invoicing processes, ensuring timely and accurate billing. Managed customer inquiries and debt recovery services using CrossCollection platform. Streamlined workflows to improve client response times and customer satisfaction. Collaborated with marketing and financial teams to optimize service delivery.
Freelance Journalist at Self-employed
January 1, 2016 - Present
Produced articles, interviews and multimedia reports for international media outlets. Collaborated with organizations on cultural and social communication projects. Covered major international events such as IFA Berlin.
Head of Communications at Deutsche Gesellschaft für Internationale Zusammenarbeit (GIZ)
January 1, 2014 - January 1, 2018
Designed and implemented communication strategies for sustainable development projects. Organized high-level events and managed media relations.
Intern-Communications at Berliner Energie Agentur, BEA
January 1, 2017 - December 31, 2017
Supported international projects focusing on energy policy awareness and implementation. Assisted in media and public relations tasks.

Education

Master in Public Management at UNIVERSITÄT POTSDAM
January 1, 2018 - January 1, 2019
Bachelor in Journalism and Social Communications at SANTO TOMÁS UNIVERSITY
January 1, 2002 - January 1, 2007

Qualifications

HTML & CSS Bootcamp
March 1, 2024 - June 1, 2024
JavaScript Bootcamp
August 1, 2024 - December 1, 2024
Python Quickstart
January 1, 2024 - March 1, 2024
Marketing for Freelancers and Entrepreneurs
November 1, 2024 - January 1, 2025
Learn how to promote yourself
November 1, 2024 - January 1, 2025

Industry Experience

Financial Services, Media & Entertainment, Non-Profit Organization