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Hi, I’m Narvir Bindra, a Senior Business Analyst contractor with 10+ years’ delivery across UK retail and challenger banks. I excel at leading requirements, process design and change across data migration, digital transformation, target operating model redesign, payments and regulatory programmes. I translate complex business, technical and regulatory information into clear requirements and own end-to-end lifecycle delivery from discovery to go-live. I thrive in fast-paced, regulated environments, working with senior stakeholders and cross-functional teams to deliver high-quality outcomes under tight deadlines with minimal supervision. I bridge business and technical teams, ensuring governance, compliance and customer outcomes are at the forefront of every initiative. I’m based in Birmingham and ready to jump into complex programmes that make a real difference.…Hi, I’m Narvir Bindra, a Senior Business Analyst contractor with 10+ years’ delivery across UK retail and challenger banks. I excel at leading requirements, process design and change across data migration, digital transformation, target operating model redesign, payments and regulatory programmes. I translate complex business, technical and regulatory information into clear requirements and own end-to-end lifecycle delivery from discovery to go-live. I thrive in fast-paced, regulated environments, working with senior stakeholders and cross-functional teams to deliver high-quality outcomes under tight deadlines with minimal supervision. I bridge business and technical teams, ensuring governance, compliance and customer outcomes are at the forefront of every initiative. I’m based in Birmingham and ready to jump into complex programmes that make a real difference.

Narvir Bindra

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Hi, I’m Narvir Bindra, a Senior Business Analyst contractor with 10+ years’ delivery across UK retail and challenger banks. I excel at leading requirements, process design and change across data migration, digital transformation, target operating model redesign, payments and regulatory programmes. I translate complex business, technical and regulatory information into clear requirements and own end-to-end lifecycle delivery from discovery to go-live. I thrive in fast-paced, regulated environments, working with senior stakeholders and cross-functional teams to deliver high-quality outcomes under tight deadlines with minimal supervision. I bridge business and technical teams, ensuring governance, compliance and customer outcomes are at the forefront of every initiative. I’m based in Birmingham and ready to jump into complex programmes that make a real difference.…Hi, I’m Narvir Bindra, a Senior Business Analyst contractor with 10+ years’ delivery across UK retail and challenger banks. I excel at leading requirements, process design and change across data migration, digital transformation, target operating model redesign, payments and regulatory programmes. I translate complex business, technical and regulatory information into clear requirements and own end-to-end lifecycle delivery from discovery to go-live. I thrive in fast-paced, regulated environments, working with senior stakeholders and cross-functional teams to deliver high-quality outcomes under tight deadlines with minimal supervision. I bridge business and technical teams, ensuring governance, compliance and customer outcomes are at the forefront of every initiative. I’m based in Birmingham and ready to jump into complex programmes that make a real difference.

Available to hire

Hi, I’m Narvir Bindra, a Senior Business Analyst contractor with 10+ years’ delivery across UK retail and challenger banks. I excel at leading requirements, process design and change across data migration, digital transformation, target operating model redesign, payments and regulatory programmes. I translate complex business, technical and regulatory information into clear requirements and own end-to-end lifecycle delivery from discovery to go-live.

I thrive in fast-paced, regulated environments, working with senior stakeholders and cross-functional teams to deliver high-quality outcomes under tight deadlines with minimal supervision. I bridge business and technical teams, ensuring governance, compliance and customer outcomes are at the forefront of every initiative. I’m based in Birmingham and ready to jump into complex programmes that make a real difference.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Business Analyst (Contract) at Starling Bank

April 1, 2024 - Present

Delivered regulatory-driven change and FCA-regulated product launches across Consumer Duty, Retail Savings (Easy Saver & Cash ISA) and the Vulnerable Customer Programme. Led end-to-end business analysis across multiple concurrent workstreams, owning scope definition, requirements elicitation, traceability and delivery artefacts. Implemented Consumer Duty (Consumer Understanding) with a bank-wide customer communications policy, governance, risk-based testing frameworks and approval processes. Mapped as-is/to-be processes for savings, ISA and third-party access journeys, including complex exception flows, controls and operational impacts. Supported Easy Saver and Cash ISA launches, including regulatory traceability, requirements, customer journey reviews, app screen reviews, demo testing and operational readiness. Produced Electronic ISA Transfer requirements and full process maps, including exception scenarios and technical message flows. Drove data privacy and risk assessments, contrib

Business & Implementation Analyst (Contract) at Lloyds Banking Group

March 1, 2023 - March 1, 2024

Led Data Migration for Model Inventory Migration project: project planning, gap analysis, data modelling and analysis, process mapping, and UAT support. Produced requirements documentation (Definition, Catalogues and Traceability Matrix) and implementation artefacts (scope, process models, test plans and approach, user training guides, readiness reviews and schedule of events) across multiple workstreams on the CRD IV Regulatory Commercial Programme. Supported regulatory compliance for CRD IV and BCBS 239. Managed SQL Server migration service introduction: documented technical specification and solution design, engagement with IT (Engineering and Architects), impact assessments, data quality requirements and updated data dashboards.

Business Analyst (Contract) at NatWest

August 1, 2021 - February 1, 2023

Delivered product enhancements to the Payit commercial banking payment solution, including updating technical customer facing API specs, customer journey and UI/UX design, and process mapping. Worked in an Agile Product team, managed backlog and sprint planning in Jira; maintained project documentation in Confluence. Validated and documented user stories to provide to external suppliers. Acted as the bridge between engineers and the business, translated technical specifications into business training documentation. Produced governance documentation; risk and impact assessments, regulatory mapping. Supported UAT, wrote test scripts, managed defects, and coordinated cross-functional teams.

Senior Business Analyst (Contract) at Cynergy Bank

February 1, 2021 - July 1, 2021

Delivered offshoring of Customer Service Operations to India. Conducted FTE analysis, process mapping, training coordination, and stakeholder management.

Business Analyst (Contract) at Deutsche Bank

February 1, 2020 - December 1, 2020

Delivered CASS compliance and MiFID II remediation projects. Designed account reconciliation processes, managed regulatory reporting, and produced governance updates.

Business Analyst at The West Brom Building Society

October 1, 2018 - August 1, 2019

Supported savings platform digital transformation programme: requirements gathering, supplier evaluation, BPMN process modelling, customer journey mapping, data modelling, and 3rd party engagement.

Senior Change Analyst / Business Analyst / Payments & Reconciliations Analyst at RBS Group

January 1, 2013 - December 31, 2018

End-to-end lifecycle delivery of multiple offshoring, restructuring, and regulatory projects. Managed requirements, process reviews, RAIDs, training, and implementation.