I am an experienced commercial and customer-focused professional with an international background and strong organizational skills. I have a proven ability to manage and execute projects independently, with a focus on content creation, digital workflows, and structured implementation. I am currently expanding my expertise in AI tools, remote work environments, and content creation. I am reliable, proactive, and solution-oriented, with a knack for taking ownership and turning ideas into practical results.

Marit Silva Gebhardt

I am an experienced commercial and customer-focused professional with an international background and strong organizational skills. I have a proven ability to manage and execute projects independently, with a focus on content creation, digital workflows, and structured implementation. I am currently expanding my expertise in AI tools, remote work environments, and content creation. I am reliable, proactive, and solution-oriented, with a knack for taking ownership and turning ideas into practical results.

Available to hire

I am an experienced commercial and customer-focused professional with an international background and strong organizational skills. I have a proven ability to manage and execute projects independently, with a focus on content creation, digital workflows, and structured implementation.

I am currently expanding my expertise in AI tools, remote work environments, and content creation. I am reliable, proactive, and solution-oriented, with a knack for taking ownership and turning ideas into practical results.

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Language

German
Fluent
English
Fluent

Work Experience

Berufliche Neuorientierung & Weiterbildung (selbstorganisiert)
February 1, 2024 - Present
Vertiefung von Kenntnissen im Bereich Künstliche Intelligenz (AI) und digitale Tools, Content Creation (Text, Video, Social Media), Anwendung von KI-Tools für Recherche, Strukturierung, Text- und Content-Erstellung, Aufbau von Online-Projekten und Remote-Arbeitsstrukturen, Kontinuierliche Weiterbildung im Bereich digitale Arbeitsprozesse
Buchhalterin at Autohaus Wilsdruff
August 1, 2024 - January 1, 2025
Einarbeitung und Unterstützung in der Buchhaltung, Zuarbeit zu laufenden Geschäftsvorfällen
Fachkraft für Lohn- und Gehaltsabrechnung at MIQR
September 1, 2023 - February 1, 2024
Weiterbildung mit IHK Abschluss
Entspannungstrainerin at ILS
October 1, 2020 - May 1, 2022
Weiterbildung mit Zertifikat
Area Sales Manager Cartier at Cartier – Ostdeutschland/Osteuropa
June 1, 2013 - September 1, 2018
Kundenbetreuung Optiker und Parfümerie, selektiver Gebietsausbau, Produktschulungen und Motivation B2B, Organisation/Umsetzung von Events und Marketingaktionen, Freelancer Recruiting, Internationale Events/Messen
Führungskraft und Projektmanagement at IBB – Dresden
January 1, 2013 - February 1, 2013
Führungskraft und Projektmanagement – Weiterbildung mit Zertifikat
Kunstgalerie Associate at Park West – USA
April 1, 2012 - November 1, 2012
absatzorientierter Verkauf von Kunst bei Auktionen und in Galerien, Verkaufsstrategien und Marketing für High-End Art
Guest Service Associate at Carnival Cruise Line – USA
June 1, 2011 - February 1, 2012
Hotelerie: Verwaltung, Buchhaltung, Kundenservice
Teamleiter at ADAC – Dresden
April 1, 2010 - May 1, 2011
Gebietsausbau, Neukundengewinnung, Monatsabschluss
Work & Travel at Australien
January 1, 2009 - January 1, 2010
Mitarbeiter Restaurant, Koch Roadhouse Oodnadada
Sales Executive – Channel Management at Service Source – Irland
May 1, 2007 - January 1, 2009
Bestandskundenbetreuung und Vertragsverlängerungen; Teamleitung; Revenue von Bestandskunden koordinieren; Channel Management; Quartalsumsätze von 2 Mio EUR; Schulungen
Kauffrau für Bürokommunikation at Deutsche Bahn AG – Dresden
September 1, 1999 - January 1, 2002
Berufsausbildung
Fachoberschule für Wirtschaft I at Dresden
August 1, 1995 - July 1, 1999
Customer Care Representative at Hertz – Irland
December 1, 2006 - April 1, 2007
Kundenservice via E-Mail und Telefon
Sales Executive und Eventmanagement at Selbstständig – Deutschland
August 1, 2003 - December 1, 2006
Kunden: BMW, Ford, Seat, 1&1, Tchibo, Walters Säfte; Vertrieb und Verkauf (B2B & B2C), Messestandbetreuung
Verwaltungsfachangestellte at Casino Feldkirch – Österreich
February 1, 2003 - August 1, 2003
Buchhaltung, Verwaltung, Kostenkontrolle und B2C Verkauf
Customer Care Representative – Pan European at Ireland
February 1, 2002 - February 1, 2003
Kundenbetreuung Pan-European
Career Transition & Digital Upskilling (Self-directed) at Self-directed
February 1, 2025 - Present
Applied AI tools for research and content creation; built and managed small digital projects; continuous learning in AI and digital workflows.
Accounting Assistant at Autohaus, Wilsdruff
August 1, 2024 - January 1, 2025
Supported accounting tasks, processed invoices, and assisted with financial record-keeping and administrative duties.
Parental Leave
September 1, 2017 - September 1, 2020
Parental leave period.
Area Sales Manager at Cartier, Eastern Europe (9 countries)
June 1, 2013 - September 1, 2018
Managed B2B client relationships (opticians & perfumeries); delivered product training and supported sales activities; planned and executed events, marketing campaigns, and international trade fairs; recruited and trained freelancers; contributed to regional market growth and expansion.
Art Gallery Associate at Park West, USA
April 1, 2012 - November 1, 2012
Gallery operations and customer engagement in an art setting.
Guest Service Associate at Carnival Cruise Line, USA
June 1, 2011 - February 1, 2012
Provided guest services and support to international passengers.
Team Lead at ADAC, Dresden
April 1, 2010 - May 1, 2011
Led team operations and improved customer-facing processes.
Work & Travel at Australia
January 2, 2009 - January 1, 2010
Cultural exchange and work experience during travel.
Sales Executive (CRM) at ServiceSource, Ireland
May 1, 2007 - January 1, 2009
Managed key accounts (Cisco, Motorola); contract renewals and revenue coordination; team leadership and onboarding of new employees; responsible for quarterly revenue (~€2M).

Education

Berufliche Neuorientierung & Weiterbildung (selbstorganisiert) at Self-directed study
February 1, 2024 - March 5, 2026
Fachoberschule für Wirtschaft I at Dresden
August 1, 1995 - July 1, 1999
Project Management & Leadership Training at IBB, Dresden
January 1, 2013 - February 1, 2013
Economics & Business Administration at Business School, Dresden
August 1, 1995 - July 1, 1999
Führungskraft und Projektmanagement – Zertifikat at IBB – Dresden
January 1, 2013 - February 1, 2013
Kauffrau für Bürokommunikation – Ausbildung at Deutsche Bahn AG – Dresden
September 1, 1999 - January 1, 2002
Payroll Specialist Training (IHK Certified) at MIQR, Dresden
September 1, 2023 - February 1, 2024
Payroll Specialist Training (IHK Certified) at MIQR, Dresden
September 1, 2023 - February 1, 2024
Relaxation Trainer (Certified) at ILS, Dresden
October 1, 2020 - May 1, 2022
Fachkraft für Lohn- und Gehaltsabrechnung – IHK Abschluss at MIQR – Dresden
September 1, 2023 - February 1, 2024
Relaxation Trainer (Certified) at ILS, Dresden
October 1, 2020 - May 1, 2022
Project Management & Leadership Training at IBB, Dresden
January 1, 2013 - February 1, 2013
Office Management Specialist at Deutsche Bahn AG, Dresden
September 1, 1999 - January 1, 2002
Economics & Business Administration at Business School, Dresden
August 1, 1995 - July 1, 1999
Payroll Specialist Training (IHK Certified) at MIQR, Dresden
September 1, 2023 - February 1, 2024
Relaxation Trainer (Certified) at ILS, Dresden
October 1, 2020 - May 1, 2022
Project Management & Leadership Training at IBB, Dresden
January 1, 2013 - February 1, 2013
Office Management Specialist at Deutsche Bahn AG, Dresden
September 1, 1999 - January 1, 2002
Economics & Business Administration at Business School, Dresden
August 1, 1995 - July 1, 1999

Qualifications

Fachkraft für Lohn- und Gehaltsabrechnung – IHK Abschluss (MIQR)
September 1, 2023 - February 1, 2024
Entspannungstrainerin – Zertifikat (ILS)
October 1, 2020 - May 1, 2022
Führungskraft und Projektmanagement – Zertifikat (IBB)
January 1, 2013 - February 1, 2013
Kauffrau für Bürokommunikation – Ausbildung, Deutsche Bahn AG
September 1, 1999 - January 1, 2002
Project Management & Leadership Training
January 1, 2013 - February 1, 2013
Payroll Specialist Certification (IHK)
September 1, 2023 - February 1, 2024
Relaxation Trainer (Certified)
October 1, 2020 - May 1, 2022
Payroll Specialist Training (IHK Certified)
September 1, 2023 - February 1, 2024

Industry Experience

Retail, Travel & Hospitality, Media & Entertainment, Transportation & Logistics, Professional Services, Education, Wholesale & Distribution