Available to hire
I am a dedicated Monitoring and Evaluation professional with extensive experience in designing, implementing, and managing monitoring systems. I excel at turning data into actionable insights that inform decision-making and improve program performance. My work spans translation, data annotation, project management, and frontline service roles, all built on a foundation of strong analytical thinking and collaboration with diverse stakeholders.
I thrive in dynamic environments, continuously seeking opportunities to enhance processes, build partnerships, and deliver measurable impact. I’m proficient with Microsoft Office and data-handling tools, and I enjoy translating complex information into clear, user-friendly formats that support teams and organizations in achieving their goals.
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
French
Beginner
Work Experience
Front Desk Officer at Fitness Palace
February 1, 2024 - PresentManage daily check-ins, class bookings, and membership inquiries; provide information about services, schedules, and promotions; handle phone calls, emails, and walk-in inquiries; maintain a clean, organized, and welcoming front desk and lounge area; coordinate with trainers and facility staff to support class schedules and client needs; address member concerns and complaints courteously, escalating issues when necessary; promote special packages, membership plans, and events to walk-in guests; maintain accurate visitor logs and assist with basic administrative duties; support the hospitality experience by offering refreshments and guiding visitors around the facility.
Hostess at Millennium Restaurant and Bakery
November 1, 2022 - January 1, 2024Warmly welcomed and seated guests, managed reservations, walk-ins, and waitlists; coordinated with waitstaff and kitchen teams to ensure smooth service; maintained a clean and organized reception and dining entry area; provided menus and introduced daily specials; communicated estimated wait times and ensured guest comfort during delays; assisted with table arrangements for special occasions and large bookings; answered phone calls and inquiries regarding menu options, events, and hours; collected guest feedback and reported service highlights or issues to management; supported customer satisfaction by resolving minor concerns and maintaining professionalism.
Hostess at Rwanda Events
October 1, 2021 - November 1, 2022Welcomed and registered guests at various corporate, social, and VIP events; assisted with guest list coordination, name badge distribution, and entrance flow; provided event-related information and directed attendees to designated areas; maintained a polished and professional appearance throughout each event; worked closely with event coordinators to ensure seamless guest experiences; handled seating arrangements and guided VIPs and special guests accordingly; monitored event traffic and helped manage guest crowding and movement; addressed inquiries and resolved minor issues quickly and discreetly; supported backstage and front-of-house operations during shows and ceremonies; promoted event services and provided feedback on attendee satisfaction.
Translator at Upwork
March 1, 2022 - August 1, 2024Translation work ensuring faithful conveyance of original meaning, context, tone, and style; edited and formatted translated content while maintaining the original document structure; communicated with team members and clients to ensure final translation meets needs.
Data Annotator at Atlas Capture
May 1, 2025 - December 1, 2025Created high-quality labeled datasets to support AI model training; ensured accuracy, reliability, and consistency; performed linguistic annotation and marked text for tone, meaning, and subtle errors; contributed to training data for AI systems.
Yellowstone Trainer at Micro1
January 1, 2026 - PresentCreating home tasks for robotics projects; following precise instructions and guidelines for successful tasks; providing expert demonstrations; ensuring safety and reliability to help robots learn safe, efficient procedures and reduce risks of damaging items or causing injuries.
Research Assistant and Project Manager at Fitness Palace – Online
March 1, 2023 - PresentManaged, planned and executed projects; designed and managed online surveys; analyzed information to support productive decision-making; managed online information and engaged with users; managed team work and work environment; developed key features for a gym website.
Research Assistant and Project Manager (Online) at Fitness Palace - Online
March 1, 2023 - PresentManaged, planned, and executed projects; designed and managed online surveys; analyzed information to support productive decision-making; managed online information and engaged with users; led team collaboration and work environment; developed key features for the gym website.
Education
Diploma in Chemistry and Mathematics at College of St. Andre
January 1, 2019 - January 1, 2022Certificate in Data Analysis at ALX Vocational Institute
January 1, 2024 - March 5, 2026Certificate in Sales Management at Gharpayy Internship
January 11, 2030 - March 5, 2026Certificate in Media Club at Media Club
January 1, 2019 - January 1, 2022Bachelor’s degree in Business Administration at University of Kigali
January 1, 2023 - January 1, 2025Diploma in Chemistry and Mathematics at College of St. Andre
January 1, 2019 - January 1, 2022Certificate in Data Analysis at ALX Vocational Institute
January 1, 2024 - January 1, 2024Bachelor's degree in Business Administration at University of Kigali
January 1, 2023 - January 1, 2025Diploma in Chemistry and Mathematics at College of St. Andre
January 1, 2019 - January 1, 2022Certificate in Data Analysis at ALX Vocational Institute
January 1, 2024 - January 1, 2024Bachelor’s degree in Business administration at University of Kigali
January 1, 2023 - January 1, 2025Diploma in Chemistry and Mathematics at College of St. Andre
January 1, 2019 - January 1, 2022Certificate in Data Analysis at ALX Vocational Institute
January 1, 2024 - January 1, 2024Qualifications
Certificate in Data Analysis
January 1, 2024 - March 5, 2026Certificate in Sales Management
January 11, 2030 - March 5, 2026Certificate in Media Club
January 1, 2019 - January 1, 2022Sales Management Internship Certificate
January 11, 2030 - March 5, 2026Media Club Certificate
January 1, 2019 - January 1, 2022Certificate in Sales Management (Gharpayy internship)
January 11, 2030 - March 5, 2026Certificate in Media Club
January 1, 2019 - January 1, 2022Certificate in Data Analysis (ALX Vocational Institute)
January 1, 2024 - January 1, 2024Certificate in Data Analysis
January 1, 2024 - January 1, 2024Certificate in Sales Management
January 1, 2019 - January 1, 2019Certificate in Media Club
January 1, 2019 - January 1, 2022Industry Experience
Travel & Hospitality, Professional Services, Education, Media & Entertainment, Retail, Software & Internet
Skills
Experience Level
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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