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Hi, I'm Muhammed Nihal Parakkottu, a data analyst passionate about turning messy data into clear, actionable insights. Over 4+ years, I've helped education tech, SaaS, and B2B analytics teams optimize decision-making through SQL, Python, and polished dashboards. I enjoy building scalable ETL pipelines, collaborating with product and marketing teams to define KPIs, and delivering predictive and diagnostic models that inform strategy. In my experience I reduced refresh times, improved SLA compliance, and uncovered upsell opportunities across client portfolios.…Hi, I'm Muhammed Nihal Parakkottu, a data analyst passionate about turning messy data into clear, actionable insights. Over 4+ years, I've helped education tech, SaaS, and B2B analytics teams optimize decision-making through SQL, Python, and polished dashboards. I enjoy building scalable ETL pipelines, collaborating with product and marketing teams to define KPIs, and delivering predictive and diagnostic models that inform strategy. In my experience I reduced refresh times, improved SLA compliance, and uncovered upsell opportunities across client portfolios.

MUHAMMED NIHAL PARAKKOTTU

Data Analyst, Data Scientist, Marketing Analyst, +2

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Hi, I'm Muhammed Nihal Parakkottu, a data analyst passionate about turning messy data into clear, actionable insights. Over 4+ years, I've helped education tech, SaaS, and B2B analytics teams optimize decision-making through SQL, Python, and polished dashboards. I enjoy building scalable ETL pipelines, collaborating with product and marketing teams to define KPIs, and delivering predictive and diagnostic models that inform strategy. In my experience I reduced refresh times, improved SLA compliance, and uncovered upsell opportunities across client portfolios.…Hi, I'm Muhammed Nihal Parakkottu, a data analyst passionate about turning messy data into clear, actionable insights. Over 4+ years, I've helped education tech, SaaS, and B2B analytics teams optimize decision-making through SQL, Python, and polished dashboards. I enjoy building scalable ETL pipelines, collaborating with product and marketing teams to define KPIs, and delivering predictive and diagnostic models that inform strategy. In my experience I reduced refresh times, improved SLA compliance, and uncovered upsell opportunities across client portfolios.

Available to hire

Hi, I’m Muhammed Nihal Parakkottu, a data analyst passionate about turning messy data into clear, actionable insights. Over 4+ years, I’ve helped education tech, SaaS, and B2B analytics teams optimize decision-making through SQL, Python, and polished dashboards.

I enjoy building scalable ETL pipelines, collaborating with product and marketing teams to define KPIs, and delivering predictive and diagnostic models that inform strategy. In my experience I reduced refresh times, improved SLA compliance, and uncovered upsell opportunities across client portfolios.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Data Analyst at Trinity Technolabs

October 1, 2024 - Present

Consolidated raw datasets from MySQL and PostgreSQL into structured models, reducing ad-hoc query requests by 160+ per quarter. Engineered Tableau dashboards tracking customer engagement, revealing ₹3.2 Cr upsell opportunities. Optimized ETL pipelines with Python, cutting refresh cycles from 2.5 hours to 28 minutes while maintaining 100% SLA compliance. Collaborated with product managers to define KPIs and BRDs, influencing 5 roadmap decisions. Implemented anomaly detection scripts in Excel and R, preventing 47 potential client billing errors. Delivered monthly reports merging marketing and sales pipelines in Power BI, forecasting revenue with ₹1.1 Cr variance accuracy.

Data Analyst / Technical Support Engineer at Next Education

August 1, 2022 - September 30, 2023

Built SQL scripts to analyze system logs for 120+ school clients, reducing average ticket resolution time by 9.3 hours. Created performance dashboards in Google Data Studio and BigQuery, tracking engagement across 3,500+ learning modules. Conducted root cause analysis of high-priority incidents, reducing repeat support calls by 27%. Translated user feedback into structured datasets, resulting in 12 new product features. Authored internal tool documentation, reducing L1 support escalations by 600+ annually. Supported churn analysis with Excel Power Query and DAX, guiding a 3-month pilot retention strategy for key accounts.

Data Analyst at Trinity Technolabs

May 1, 2020 - July 31, 2022

Designed Power BI and Tableau dashboards tracking campaign ROI, generating ₹2.4 Cr in additional revenue. Standardized large datasets using SQL and ETL pipelines, reducing monthly reporting errors by 420+ records. Modeled customer segmentation with Python, increasing active users by 6,700 in two quarters. Automated reporting tasks with Excel VBA and Power Query, cutting prep time from 10 hours/week to 90 minutes. Produced quarterly executive reports combining sales, support, and finance data, securing 5 new enterprise contracts.