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I'm a licensed health insurance professional based in Fort Worth, TX, helping Medicare and ACA consumers nationwide navigate plan options, costs, and provider networks with compliant, empathetic support. My background spans healthcare administration and digital health UX, plus graduate study in Data Science and an MBA. I build strong pipelines and clear communications in metrics-driven environments, and I enjoy turning complex benefits into plain language and actionable insights.…I'm a licensed health insurance professional based in Fort Worth, TX, helping Medicare and ACA consumers nationwide navigate plan options, costs, and provider networks with compliant, empathetic support. My background spans healthcare administration and digital health UX, plus graduate study in Data Science and an MBA. I build strong pipelines and clear communications in metrics-driven environments, and I enjoy turning complex benefits into plain language and actionable insights.

PRASIDDHA KARKI

UX Designer, Data Scientist, Product Designer, +2

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I'm a licensed health insurance professional based in Fort Worth, TX, helping Medicare and ACA consumers nationwide navigate plan options, costs, and provider networks with compliant, empathetic support. My background spans healthcare administration and digital health UX, plus graduate study in Data Science and an MBA. I build strong pipelines and clear communications in metrics-driven environments, and I enjoy turning complex benefits into plain language and actionable insights.…I'm a licensed health insurance professional based in Fort Worth, TX, helping Medicare and ACA consumers nationwide navigate plan options, costs, and provider networks with compliant, empathetic support. My background spans healthcare administration and digital health UX, plus graduate study in Data Science and an MBA. I build strong pipelines and clear communications in metrics-driven environments, and I enjoy turning complex benefits into plain language and actionable insights.

Available to hire

I’m a licensed health insurance professional based in Fort Worth, TX, helping Medicare and ACA consumers nationwide navigate plan options, costs, and provider networks with compliant, empathetic support.

My background spans healthcare administration and digital health UX, plus graduate study in Data Science and an MBA. I build strong pipelines and clear communications in metrics-driven environments, and I enjoy turning complex benefits into plain language and actionable insights.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Licensed Insurance Agent / Customer Care Representative at SelectQuote

August 1, 2025 - Present

Advised Medicare-eligible and ACA consumers on plan options, costs, provider networks, prescriptions, and eligibility; ensured accurate, compliant documentation. Managed high-volume lead pipeline in CRM; guided clients through enrollment using secure phone and digital workflows; translated complex benefits into plain language.

Freelance UX Designer (Healthcare / Education) at Independent / Remote

May 1, 2023 - May 1, 2025

Designed accessible interfaces and workflow improvements; produced wireframes and clickable prototypes in Figma/Adobe XD for developer handoff. Planned and ran usability tests; synthesized feedback into prioritized changes to reduce user errors and improve task completion.

Healthcare UX Intern at Telehealth Connect

January 1, 2024 - March 1, 2025

Supported HIPAA- and WCAG-aligned telehealth interface improvements; gathered requirements via stakeholder interviews and journey mapping. Drafted UX flows for symptom tracking, scheduling, and patient portal navigation; partnered with engineering on secure integration needs.

Internet Sales Representative at Charter Communications

February 1, 2023 - August 1, 2023

Exceeded sales targets by 15% using consultative discovery, personalized recommendations, and disciplined CRM follow-up.