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I am a dedicated and self-motivated professional with ongoing experience in Business Analysis, currently applying IT and software development practice. I am a Lean Six Sigma Yellow Belt BA who specializes in analyzing and documenting requirements and translating them into language the development team will understand to produce IT solutions that are fit for purpose. I possess excellent interpersonal skills and communicate concisely with clients and colleagues. I enjoy being part of a successful and productive team while demonstrating leadership potential in a highly competitive sector. I am an advocate of Agile Methodology for IT projects and in practice. I develop and deliver services that integrate software solutions with infrastructure in innovative, cost-effective and efficient ways. I strive to learn from others and be a resource for implementing management goals and policies, always aiming for excellence and growth.…I am a dedicated and self-motivated professional with ongoing experience in Business Analysis, currently applying IT and software development practice. I am a Lean Six Sigma Yellow Belt BA who specializes in analyzing and documenting requirements and translating them into language the development team will understand to produce IT solutions that are fit for purpose. I possess excellent interpersonal skills and communicate concisely with clients and colleagues. I enjoy being part of a successful and productive team while demonstrating leadership potential in a highly competitive sector. I am an advocate of Agile Methodology for IT projects and in practice. I develop and deliver services that integrate software solutions with infrastructure in innovative, cost-effective and efficient ways. I strive to learn from others and be a resource for implementing management goals and policies, always aiming for excellence and growth.

Chidubem Orieagu

Product Designer, UX Designer, Web Designer, +2

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I am a dedicated and self-motivated professional with ongoing experience in Business Analysis, currently applying IT and software development practice. I am a Lean Six Sigma Yellow Belt BA who specializes in analyzing and documenting requirements and translating them into language the development team will understand to produce IT solutions that are fit for purpose. I possess excellent interpersonal skills and communicate concisely with clients and colleagues. I enjoy being part of a successful and productive team while demonstrating leadership potential in a highly competitive sector. I am an advocate of Agile Methodology for IT projects and in practice. I develop and deliver services that integrate software solutions with infrastructure in innovative, cost-effective and efficient ways. I strive to learn from others and be a resource for implementing management goals and policies, always aiming for excellence and growth.…I am a dedicated and self-motivated professional with ongoing experience in Business Analysis, currently applying IT and software development practice. I am a Lean Six Sigma Yellow Belt BA who specializes in analyzing and documenting requirements and translating them into language the development team will understand to produce IT solutions that are fit for purpose. I possess excellent interpersonal skills and communicate concisely with clients and colleagues. I enjoy being part of a successful and productive team while demonstrating leadership potential in a highly competitive sector. I am an advocate of Agile Methodology for IT projects and in practice. I develop and deliver services that integrate software solutions with infrastructure in innovative, cost-effective and efficient ways. I strive to learn from others and be a resource for implementing management goals and policies, always aiming for excellence and growth.

Available to hire

I am a dedicated and self-motivated professional with ongoing experience in Business Analysis, currently applying IT and software development practice. I am a Lean Six Sigma Yellow Belt BA who specializes in analyzing and documenting requirements and translating them into language the development team will understand to produce IT solutions that are fit for purpose. I possess excellent interpersonal skills and communicate concisely with clients and colleagues. I enjoy being part of a successful and productive team while demonstrating leadership potential in a highly competitive sector. I am an advocate of Agile Methodology for IT projects and in practice.

I develop and deliver services that integrate software solutions with infrastructure in innovative, cost-effective and efficient ways. I strive to learn from others and be a resource for implementing management goals and policies, always aiming for excellence and growth.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Business Analyst at TBR Company

December 5, 2025 - Present

Review and analyse business needs; elicit and document requirements; develop detailed process maps, use cases and interface specifications; plan and deliver transition of business processes to functional owners; perform gap analysis; engage stakeholders to validate AI integration solutions; define data flows and interface requirements for CVENT API integration; evaluate feasibility; support rollout and handover to operations; contribute to change management.

Senior Business Analyst Consultant ( System Automation) at Harbour Homes

November 1, 2023 - January 28, 2025

Led the implementation of Digital MRI systems with automation, driving continuous process improvement (Agile WoW, RCA, Impact/Risk analysis). Identified automation opportunities in housing processes, redesigning To-Be processes with stakeholders. Developed requirements, test cases and user stories; leveraged Celonis for process mining; prepared training materials and user guides; designed integration solutions and coordinated UAT; introduced process mapping tools (Lucid, BPMN 2.0, Visio).

Business Change Analyst (Cloud Technology) at Esure Group

April 1, 2021 - September 1, 2023

Analysed problems and opportunities using gap, option, CIA analyses; supported the implementation of the EIS cloud system infrastructure; documented requirements and produced process maps for multiple departments; created and maintained digital customer journeys and new digital procedures; prioritized requirements using MOSCOW; supported change management and used BPMN 2.0, Lucid, and Visio for process documentation; collaborated across squads to ensure integrated changes.

Agile Digital Business Analyst at The Scottish Government

September 1, 2019 - June 1, 2020

Acted as an Agile Champion, supporting teams to adopt new ways of working; led the Supporting Information process design under the Social Security Programme; facilitated workshops with cross-functional teams; conducted Agile ceremonies (scrums, stand-ups, retrospectives, sprint planning); authored user stories, acceptance criteria, and process maps; contributed to MVP customer journeys and digital capabilities rollout.

Agile Business Analyst at NATWEST

May 6, 2018 - July 21, 2019

Supported customer experience transformation; mapped customer journeys; digitised correspondence; worked on CRM technologies; participated in Agile ceremonies; wrote user stories and acceptance criteria; delivered UAT and backlog management; contributed to the Cheque Capture Digital Project and automated lending decisions; produced BRDs and process maps; RAID governance; cross-functional collaboration.

Business Analysis (Automation and Cloud Services) at CIGNA UK Health Benefit

November 13, 2017 - March 29, 2018

Defined and developed business requirements, user stories and use cases; collaborated with UX and product owners on customer journeys; defined AWS cloud configurations and ETL processes; mapped customer decision journeys; produced Epics and acceptance criteria; managed non-functional requirements; facilitated backlog prioritization and sprint planning; coordinated with external design agency; contributed to web project roadmaps and MVP delivery.

Lead Business Analyst at NATWEST Edinburgh (Technology and Data Analytics)

March 1, 2016 - November 10, 2017

Led BA activities on automated lending and risk management systems; defined architectures and digital solutions; produced BRDs, user stories, and process mappings; performed gap analyses; involved in EDW, Ledger Transformation, Data Profiling and data management projects; managed stakeholders and practiced Agile methods; participated in end-to-end lifecycle activities including data migrations and UAT.

Business System Analyst (Life Insurance and Pension) at Citi Group

March 31, 2015 - December 2, 2015

Supported process re-engineering across cross-functional areas; created AS-IS and TO-BE process maps; identified opportunities for improvements; managed BRD and requirements traceability; developed content management workflows; documented requirements using JIRA/Kanban and Visio; collaborated with stakeholders; supported product ownership in reconciliation initiatives.