I am Warren Ng, an AI Integration Specialist focusing on AI automation, LLMs, and prompt engineering, with a strong foundation in logistics, supply chain, and order management. I translate complex workflows into scalable, secure automation solutions and am known for clear communication, coordination, and attention to detail. I am passionate about integrating AI-powered systems to enhance efficiency and digital safety, and I am eager to contribute to agile mid-sized teams driving innovation in automation and cybersecurity.

Warren Ng

I am Warren Ng, an AI Integration Specialist focusing on AI automation, LLMs, and prompt engineering, with a strong foundation in logistics, supply chain, and order management. I translate complex workflows into scalable, secure automation solutions and am known for clear communication, coordination, and attention to detail. I am passionate about integrating AI-powered systems to enhance efficiency and digital safety, and I am eager to contribute to agile mid-sized teams driving innovation in automation and cybersecurity.

Available to hire

I am Warren Ng, an AI Integration Specialist focusing on AI automation, LLMs, and prompt engineering, with a strong foundation in logistics, supply chain, and order management. I translate complex workflows into scalable, secure automation solutions and am known for clear communication, coordination, and attention to detail.

I am passionate about integrating AI-powered systems to enhance efficiency and digital safety, and I am eager to contribute to agile mid-sized teams driving innovation in automation and cybersecurity.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Logistics Coordinator/Order Management at Silver Buffalo, LLC
July 1, 2015 - March 1, 2024
Managed end-to-end operations for multiple vendor accounts (primarily Amazon), overseeing order processing, customer service, logistics coordination, and fulfillment workflows. Reduced processing time for key SKUs by streamlining order processing and fulfillment. Maintained accurate inventory tracking across multiple platforms through diligent monitoring, demand forecasting, proactive communication, preventing overselling and stockouts. Processed and prepared shipping documentation including packing slips, invoices, work orders, backorders, and stock shipment records. Coordinated dispatch and delivery schedules with warehouses, carriers, and sales teams. Developed dashboards and reporting tools to track sales, open orders, backorders, and ETA. Delivered customer support by resolving inquiries via email and phone, prioritizing urgent issues while maintaining strong client relationships. Updated operational data daily with high attention to detail, ensuring accuracy across systems and le
Logistics Coordinator / Order Management at Silver Buffalo, LLC
July 1, 2015 - March 1, 2024
Managed end-to-end operations for multiple vendor accounts (primarily Amazon), overseeing order processing, customer service, logistics coordination, and fulfillment workflows. Reduced processing time for key SKUs by streamlining ordering and fulfillment through process mapping and bottleneck identification, demonstrating strong analytical and problem-solving skills. Maintained accurate inventory tracking across multiple platforms through diligent monitoring, demand forecasting, and proactive communication, effectively preventing overstock and minimizing stockouts. Processed and prepared shipping documentation, including packing slips, invoices, work orders, backorders, and stock shipment records, ensuring timely and compliant deliveries. Coordinated dispatch and delivery schedules with warehouses, carriers, and sales teams, including pickup scheduling, shipment tracking, and follow-ups on delays or exceptions. Developed and maintained dashboards and reporting tools to track sales figu

Education

AI Automation Certification at Queens College
January 11, 2030 - March 6, 2026
AI Automation Certification at Triple Ten
January 11, 2030 - March 6, 2026
Business Administration at Queens College
January 11, 2030 - January 1, 2025
AI Automation Certification at Triple Ten
January 1, 2025 - March 6, 2026
Business Administration at Queens College
January 11, 2030 - March 6, 2026

Qualifications

AI Automation Certification
January 11, 2030 - March 6, 2026
AI Automation Certification
January 11, 2030 - March 6, 2026
AI Automation Certification
January 1, 2025 - March 6, 2026

Industry Experience

Software & Internet, Transportation & Logistics, Professional Services, Retail, Manufacturing, Other, Media & Entertainment