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Hi, I’m Theoren Louison, a customer-focused service and sales professional with supervisory experience and a strong background in technical analysis, communication, and problem-solving. Over 5 years across customer service, leadership, claims assessment, and software testing, I resolve issues with tact, adapt quickly to new systems, and deliver consistent, high-quality client support. I’m excited to bring my communication, sales awareness, and multitasking skills to SaskTel’s Business Sales team.…Hi, I’m Theoren Louison, a customer-focused service and sales professional with supervisory experience and a strong background in technical analysis, communication, and problem-solving. Over 5 years across customer service, leadership, claims assessment, and software testing, I resolve issues with tact, adapt quickly to new systems, and deliver consistent, high-quality client support. I’m excited to bring my communication, sales awareness, and multitasking skills to SaskTel’s Business Sales team.

Theoren Louison

Game Designer, 3D Designer, Graphic Designer, +2

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Hi, I’m Theoren Louison, a customer-focused service and sales professional with supervisory experience and a strong background in technical analysis, communication, and problem-solving. Over 5 years across customer service, leadership, claims assessment, and software testing, I resolve issues with tact, adapt quickly to new systems, and deliver consistent, high-quality client support. I’m excited to bring my communication, sales awareness, and multitasking skills to SaskTel’s Business Sales team.…Hi, I’m Theoren Louison, a customer-focused service and sales professional with supervisory experience and a strong background in technical analysis, communication, and problem-solving. Over 5 years across customer service, leadership, claims assessment, and software testing, I resolve issues with tact, adapt quickly to new systems, and deliver consistent, high-quality client support. I’m excited to bring my communication, sales awareness, and multitasking skills to SaskTel’s Business Sales team.

Available to hire

Hi, I’m Theoren Louison, a customer-focused service and sales professional with supervisory experience and a strong background in technical analysis, communication, and problem-solving.

Over 5 years across customer service, leadership, claims assessment, and software testing, I resolve issues with tact, adapt quickly to new systems, and deliver consistent, high-quality client support. I’m excited to bring my communication, sales awareness, and multitasking skills to SaskTel’s Business Sales team.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Supervisor at Ochapowace Petro-Can

June 1, 2024 - Present

Supervise staff, daily operations, and workflow efficiency. Deliver high-level customer service and resolve escalated issues professionally. Promote products, fuel options, and loyalty programs to support sales growth. Handle inventory checks, ordering, cash management, and shift reports. Train new staff on procedures, customer communication, and POS usage. Maintain a clean, safe, and efficient store environment.

Claims Examiner at Canada Life

October 1, 2023 - November 1, 2024

Reviewed and analyzed complex claim information with strong attention to detail. Identified errors, inconsistencies, and missing data—skills transferable to troubleshooting customer cases. Communicated clearly with clients, medical offices, and internal teams to resolve issues. Managed confidential documentation with accuracy and professionalism. Demonstrated strong decision-making based on evidence and policy guidelines.

Software Tester at PLATO Sask

July 1, 2019 - September 1, 2022

Tested internal systems and documented defects accurately. Created detailed test cases and managed test cycles in Azure DevOps. Collaborated with business analysts and developers to ensure workflow reliability. Logged defects with clear reproduction steps and severity assessments. Performed regression, validation, and functional testing for major upgrades.