Available to hire
Hi, I’m Scarleth Flores. I’m an adaptable professional with experience in customer service, data processing, and intercultural communication across aviation, banking, and remote roles.
I’m pursuing a Bachelor’s in International Relations at Budapest Metropolitan University and thrive in multilingual environments, collaborating effectively with teams and clients around the world.
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
Spanish; Castilian
Fluent
English
Fluent
Work Experience
Conversation Partner at TalkAbroad (Remote)
February 1, 2025 - PresentConduct conversations with students learning Spanish; support intercultural communication
Back Office Assistant at Global Bank, Panama City, Panama
February 1, 2024 - December 1, 2024Handled documentation and data processing; provided email and remote client support
Flight Attendant at Copa Airlines, Panama
October 1, 2023 - January 31, 2024Ensured safety and service on international routes; managed conflict resolution and cross-cultural interactions
Collector at Connect International, Panama
September 1, 2023 - October 31, 2023Negotiated client payments and solutions
Call Center Agent at Alorica, Panama
April 1, 2023 - August 31, 2023Provided customer service and ticketing support
Social Media Manager at Shoperia, Panama
June 1, 2020 - March 31, 2023Managed content and engagement for business accounts; analyzed interactions to improve visibility
Waitress at Rambalai, Panama
September 1, 2019 - March 31, 2020Delivered client service in hospitality
Education
Bachelor’s Degree in International Relations at Budapest Metropolitan University (METU), Budapest, Hungary
September 1, 2025 - March 7, 2026Advanced English Training at Twin English Centre, Dublin, Ireland
March 1, 2025 - March 7, 2026Baccalaureate in Science with Emphasis in Computer Science at Institución para la Cultura y Educación (ICED), Panama
September 1, 2017 - December 1, 2019Qualifications
First Aid Course
January 1, 2020 - March 7, 2026Cabin Crew Technical Course
January 1, 2023 - March 7, 2026Commercial Flight Attendant Training
January 1, 2023 - March 7, 2026Industry Experience
Travel & Hospitality, Financial Services, Education, Professional Services, Media & Entertainment
Experience Level
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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