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I am a results-driven professional with 10+ years of experience in change management, process improvement, and operational excellence, delivering transformation initiatives across banking, finance, FMCG, and technology sectors. I have led high-impact programmes that reduced banking and finance operational turnaround times from 15 days to 3 days, optimized costs by 33% per unit, and implemented data-driven reporting solutions using Power BI and Excel. I have partnered closely with banking operations, finance, risk, compliance, and cross-functional teams to streamline processes, improve controls, and ensure smooth adoption of enterprise change initiatives.…I am a results-driven professional with 10+ years of experience in change management, process improvement, and operational excellence, delivering transformation initiatives across banking, finance, FMCG, and technology sectors. I have led high-impact programmes that reduced banking and finance operational turnaround times from 15 days to 3 days, optimized costs by 33% per unit, and implemented data-driven reporting solutions using Power BI and Excel. I have partnered closely with banking operations, finance, risk, compliance, and cross-functional teams to streamline processes, improve controls, and ensure smooth adoption of enterprise change initiatives.

Aakash Majethia

Project Manager, Data Analyst, Product Designer, +2

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I am a results-driven professional with 10+ years of experience in change management, process improvement, and operational excellence, delivering transformation initiatives across banking, finance, FMCG, and technology sectors. I have led high-impact programmes that reduced banking and finance operational turnaround times from 15 days to 3 days, optimized costs by 33% per unit, and implemented data-driven reporting solutions using Power BI and Excel. I have partnered closely with banking operations, finance, risk, compliance, and cross-functional teams to streamline processes, improve controls, and ensure smooth adoption of enterprise change initiatives.…I am a results-driven professional with 10+ years of experience in change management, process improvement, and operational excellence, delivering transformation initiatives across banking, finance, FMCG, and technology sectors. I have led high-impact programmes that reduced banking and finance operational turnaround times from 15 days to 3 days, optimized costs by 33% per unit, and implemented data-driven reporting solutions using Power BI and Excel. I have partnered closely with banking operations, finance, risk, compliance, and cross-functional teams to streamline processes, improve controls, and ensure smooth adoption of enterprise change initiatives.

Available to hire

I am a results-driven professional with 10+ years of experience in change management, process improvement, and operational excellence, delivering transformation initiatives across banking, finance, FMCG, and technology sectors.
I have led high-impact programmes that reduced banking and finance operational turnaround times from 15 days to 3 days, optimized costs by 33% per unit, and implemented data-driven reporting solutions using Power BI and Excel. I have partnered closely with banking operations, finance, risk, compliance, and cross-functional teams to streamline processes, improve controls, and ensure smooth adoption of enterprise change initiatives.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Lead Enterprise-Wide Process Improvement & Change Initiatives at Freshways

June 1, 2022 - November 2, 2024

Led enterprise-wide business process improvement and change initiatives across operations, supply chain, and finance. Delivered Agile-led digital transformation projects, including e-commerce platform implementation. Conducted Lean Six Sigma analysis (DMAIC/DMADV) to redesign workflows, eliminate inefficiencies, and improve end-to-end operational performance. Developed Power BI dashboards, SLA reports, and KPIs to support data-driven decision making. Partnered with cross-functional teams to streamline processes, improve controls, and ensure smooth adoption of enterprise change initiatives.

Continuous Improvement Lead at Tesco

June 1, 2021 - June 1, 2022

Led continuous improvement initiatives across supply chain and finance-linked operations. Improved Tesco SLA performance from 75% to 94% through workflow optimization and performance tracking. Developed dashboards, KPIs, and performance reports to improve visibility and decision-making. Drove root-cause analysis and action plans to resolve service gaps and improve operational efficiency.

Process Improvement Lead at Richmond Marketing

May 1, 2021 - June 1, 2022

Led continuous improvement initiatives across supply chain and finance-linked operations. Improved Tesco SLA performance from 75% to 94% through workflow optimization and performance tracking. Developed dashboards, KPIs, and performance reports to improve visibility and decision-making. Led root-cause analysis and corrective action plans to resolve service gaps and operational inefficiencies.

Process Executive at Microsoft

February 1, 2020 - May 1, 2021

Delivered process improvement and automation initiatives across EMEA operations. Improved customer retention and operational turnaround times through workflow redesign. Led order validation, contract compliance audits, and escalation management for enterprise customers. Designed process improvement solutions, earning Team Player Award (July 2020). Built operational dashboards and performance tracking tools for management reporting.

Process Improvement Lead at AP Moller – Maersk

May 1, 2017 - December 1, 2018

Designed and implemented process improvement initiatives, reducing inbound operational issues by 80%. Improved NPS from -11% to +7.2% and reduced turnaround time by 50%. Delivered high-impact cost and efficiency initiatives, retaining seven-figure revenue for the organization. Developed advanced Excel dashboards and performance reports for regional operations leadership. Process Execution.