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I am Mary (Cathy) Roberts, a seasoned leadership development and executive coaching professional with extensive experience partnering with healthcare systems, large organizations, and government contractors to build high-performing teams. My work spans coaching, onboarding, leadership development, and organizational culture initiatives, with a strong track record of implementing scalable programs and measurable improvements. I design and facilitate coach-led programs, leadership academies, and employee engagement initiatives, guiding leaders and teams toward increased effectiveness, retention, and service excellence. I enjoy translating complex organizational needs into practical development experiences that empower people to lead with impact.…I am Mary (Cathy) Roberts, a seasoned leadership development and executive coaching professional with extensive experience partnering with healthcare systems, large organizations, and government contractors to build high-performing teams. My work spans coaching, onboarding, leadership development, and organizational culture initiatives, with a strong track record of implementing scalable programs and measurable improvements. I design and facilitate coach-led programs, leadership academies, and employee engagement initiatives, guiding leaders and teams toward increased effectiveness, retention, and service excellence. I enjoy translating complex organizational needs into practical development experiences that empower people to lead with impact.

Mary (Cathy) Roberts

Content Producer, Executive Producer, Presenter, +4

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I am Mary (Cathy) Roberts, a seasoned leadership development and executive coaching professional with extensive experience partnering with healthcare systems, large organizations, and government contractors to build high-performing teams. My work spans coaching, onboarding, leadership development, and organizational culture initiatives, with a strong track record of implementing scalable programs and measurable improvements. I design and facilitate coach-led programs, leadership academies, and employee engagement initiatives, guiding leaders and teams toward increased effectiveness, retention, and service excellence. I enjoy translating complex organizational needs into practical development experiences that empower people to lead with impact.…I am Mary (Cathy) Roberts, a seasoned leadership development and executive coaching professional with extensive experience partnering with healthcare systems, large organizations, and government contractors to build high-performing teams. My work spans coaching, onboarding, leadership development, and organizational culture initiatives, with a strong track record of implementing scalable programs and measurable improvements. I design and facilitate coach-led programs, leadership academies, and employee engagement initiatives, guiding leaders and teams toward increased effectiveness, retention, and service excellence. I enjoy translating complex organizational needs into practical development experiences that empower people to lead with impact.

Available to hire

I am Mary (Cathy) Roberts, a seasoned leadership development and executive coaching professional with extensive experience partnering with healthcare systems, large organizations, and government contractors to build high-performing teams. My work spans coaching, onboarding, leadership development, and organizational culture initiatives, with a strong track record of implementing scalable programs and measurable improvements.

I design and facilitate coach-led programs, leadership academies, and employee engagement initiatives, guiding leaders and teams toward increased effectiveness, retention, and service excellence. I enjoy translating complex organizational needs into practical development experiences that empower people to lead with impact.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Principal at Peak Impact Living, LLC

April 1, 2018 - Present

Executive mentoring practice; PCC coaching; webinar facilitation; assessment and evaluation; instructional system design facilitation; teams development – gap analysis; contract coach (remote).

Contract Coach at Boon Health

March 1, 2020 - November 1, 2023

Contract coach with a caseload of 32 clients; coaching employees across client companies; remote engagement.

Consultant - Leadership Development, Employee Engagement and Coaching at WellSpan/Summit Health - Chambersburg Hospital

January 1, 2016 - July 1, 2019

Leader onboarding; employee engagement implementation; leadership development; instructional design; Lean certified; LMS; Leadership Academy facilitation; individual coaching; customer service training; assessments and evaluation; retention sub-committee; conference speaker; community programs presenter; consultant for team dynamics/development; implemented full-scale coaching practice; staff trauma lead for Care for the Caregiver program.

Organizational Development Consultant at Geisinger Hospital

June 1, 2015 - November 1, 2016

Consultant to leadership across all entities; conducted leadership development courses; employee engagement consultation; coaching leaders and staff; implemented leadership development programs; oversaw organizational change initiatives.

Owner Consultant at CBR Consulting Services

January 1, 2013 - January 1, 2015

Coach to executive level leaders; instructional design of organizational development programs; emotional intelligence coaching; customer service techniques facilitator; trainer; project management; customer service e-learning development; mediation and conflict management expert.

Senior Leadership Development Consultant at TriWest Healthcare Alliance

June 1, 2007 - March 1, 2013

Internal consultant/coach to company leadership; design and deliver leadership development programs; one-to-one coaching; change management; succession planning; team-building facilitation; interpret employee satisfaction data and coaching leaders and frontline staff; worked with call center/telephone services to improve customer service; reduced attrition by 30% with customized program; developed copyrighted Leadership Model; recognized by senior leadership; leadership program featured in industry magazines; contributed to JD Powers award streak.

Training Manager at Remuda Ranch Treatment Centers

January 1, 2002 - January 1, 2007

Managed company-wide training programs and related functions for staff and leader development; event planning; conference presenting; instructional design; budgeting; change management for expansion; managing editor for global professional journal; maintained high metrics evaluation; designed and delivered national conference presentations; enhanced organizational development programs contributing to high staff retention.

Marketing Training Manager at Avnet, Inc

January 1, 2001 - January 1, 2002

Design and implementation of training program for software side of the business; first training program for software side; contributed to senior management development initiatives; ROI/ROE reporting; vendor liaison; nationwide travel for live training; online training expanded vendor affiliations and revenue.

Training Manager at American Express, Inc (Travelers Cheque Services)

January 1, 1999 - January 1, 2001

Manage worldwide training staff; oversee curriculum; contributed to CEO change management initiative; reduced training budget; established training leaders' council; represented Travelers Cheque at worldwide training managers meetings.

Organizational Effectiveness Consultant - Card Services at American Express, Inc

January 1, 1998 - January 1, 1999

Internal organizational effectiveness consultant to senior leadership; designed and delivered leadership development program and call center staff improvements; development of nationally recognized leader satisfaction survey; reduced attrition; contributed to change management strategies within corporate university.

Training Manager at Travelers Cheque Services, American Express, Inc

January 1, 1999 - January 1, 2001

Manage world-wide training staff; $250M budget; oversight of curriculum; member of President's leadership council; contributed to CEO change management initiative; supported 10,000+ employee base planning.