Available to hire
I’m a Senior Content Designer with experience in analysing, designing and producing digital, technical and training content for public and international private sector organisations. I focus on user-focused content based on analysis and stakeholder input and work collaboratively within Agile teams.
I’m bilingual in Spanish and fluent in French. I’m results-oriented, financially astute, commercially aware and quality-focused, with excellent project and relationship management skills.
Experience Level
Language
English
Fluent
Spanish; Castilian
Fluent
French
Advanced
Work Experience
Content Designer at Department for Education
March 1, 2024 - PresentWorking on the education, health and care plan (EHCP) digital project. It aims to support local authorities in improving outcomes for children and young people with EHC plans.
Content Designer at Department for Work and Pensions
October 1, 2022 - February 29, 2024Delivering innovations in the Move to Universal Credit user-centred design team aimed at ensuring more people transition from legacy benefits to Universal Credit.
Content Designer at bp
December 1, 2021 - July 31, 2022Delivering the content for a user-centred information technology portal for bp employees worldwide by working with service teams, interaction designers and user researchers.
Content Editor at Sazka Group
June 1, 2021 - October 31, 2021Working with subject matter experts, service and graphic designers to deliver a winning bid proposal for the Fourth United Kingdom National Lottery Licence.
Senior Content Designer at Scottish Government
January 1, 2019 - December 31, 2021Working with business analysts, service designers and UX researchers to develop internal and public facing website content for Social Security Scotland digital transformation programme.
Instructional Content Design at Hewlett Packard
January 1, 2018 - December 31, 2019Engaged to work with Subject Matter Experts, UX/UI designers and researchers to develop online training content, courses and services for the Personal Systems Services Sales Enablement Team.
Content Designer at Asergis Group
January 1, 2018 - December 31, 2018Created, proofread and optimised website and social channels content, in cooperation with UX/UI designers, product and marketing teams, within an Agile environment.
Content Designer / Technical Writer at Biblomática
January 1, 2014 - December 31, 2017Designing, editing and managing content for multilingual client websites, including the European Space Agency and the European Environmental Agency, operating within an Agile environment. Using design and linguistic capabilities to develop bid proposals for European Union agency clients.
Content Consultant/Translator and Media Analyst at Do-Write Content Services Ltd
January 1, 2011 - PresentProviding translation and effective content in Spanish and English digital and print media, including Metro Bilbao and Mobile World Capital Barcelona. Freelance media intelligence and message impact analysis for Ebiquity, Nielsen and Echo Research.
Business Development & Account Management at Empath Design
January 1, 2005 - December 31, 2011Acquiring, managing and developing multinational social media insight accounts.
Media Analyst/Report Writer at Echo Research
January 1, 2001 - December 31, 2005Freelance media analyst and report writer for ICT, finance, energy and logistics sectors.
Senior Trainer at Lanser Language Services
January 1, 2001 - December 31, 2005Providing professional English language and communication skills training to the corporate market.
Education
Certificate at Google Digital Marketing Certificate
January 11, 2030 - March 10, 2026Certificate at Certificate in Teaching Business English
January 11, 2030 - March 10, 2026Certificate at Certificate in Teaching English to Speakers of Other Languages (TESOL)
January 11, 2030 - March 10, 2026BA Honours 1st Class in Languages, Economics, Politics at Kingston University
January 11, 2030 - March 10, 2026Qualifications
A levels / O levels / GCSE
January 11, 2030 - March 10, 2026Google Digital Marketing Certificate
January 11, 2030 - March 10, 2026Certificate in Teaching Business English
January 11, 2030 - March 10, 2026Certificate in Teaching English to Speakers of Other Languages (TESOL)
January 11, 2030 - March 10, 2026Industry Experience
Government, Education, Energy & Utilities, Professional Services, Media & Entertainment, Software & Internet
Experience Level
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