Carolina Sofía de Corral

Identified areas of improvement through A/B testing and website analysis. Collaborated with graphic designers to create visually appealing digital marketing materials. Coordinated with external vendors for content creation, web design, and other services as needed. Provided regular reports on digital marketing efforts to track progress towards goals. Optimized digital campaigns with current and successful SEO practices. Monitored paid advertising efforts across various platforms to ensure optimal ROI. Facilitated digital agency relationships, day-to-day production and campaign scheduling. Managed websites, mobile applications and social networking landing pages. Analyzed website traffic data to identify trends and optimize online presence. Conducted keyword research for SEO purposes. Managed social media channels, including content creation and scheduling posts. Utilized chatbots, content and social channels to streamline processes. Evaluated all initiatives and ROI. Optimized content

Helped customers navigate store, complete sales in store and through the phone, and process returns. Created memorable customer experiences by offering personalized sales support. Met sales quotas by utilizing upselling opportunities. Created digital content of new products/arrivals. Informed customers of promotions and special offers to increase sales. Processed payments quickly to keep customer flow moving. Handled issues professionally to company standards. Supported team with receiving, pricing and merchandising.

Determined customers' needs based on sales calls and face-to-face meetings. Remained up to date on current offerings and company processes. Computed sales prices to total purchases and received and processed cash or credit payments. Conducted product demonstrations to prospective clients. Described product to customers to accurately explain details and care of merchandise. Accomplished multiple tasks in a fast-paced environment.