Looks like you have JavaScript disabled. For the full Twine experience, you will need to re-enable it.

I have worked in sports and hospitality in Japan, developing strong communication skills and a passion for creating positive experiences for others. While working full-time, I studied web design and marketing online, and after moving to Brisbane, I independently built a responsive website using Webflow to showcase my work. I am eager to keep learning, contribute to a professional team, and create meaningful work for a global audience. Today I balance hands-on guest services with freelance web design, branding and content creation, and I continually pursue opportunities to grow my skills and deliver exceptional results for clients and teams.…I have worked in sports and hospitality in Japan, developing strong communication skills and a passion for creating positive experiences for others. While working full-time, I studied web design and marketing online, and after moving to Brisbane, I independently built a responsive website using Webflow to showcase my work. I am eager to keep learning, contribute to a professional team, and create meaningful work for a global audience. Today I balance hands-on guest services with freelance web design, branding and content creation, and I continually pursue opportunities to grow my skills and deliver exceptional results for clients and teams.

Yuka Hidaka

Web Designer, Graphic Designer, Photographer, +5





I have worked in sports and hospitality in Japan, developing strong communication skills and a passion for creating positive experiences for others. While working full-time, I studied web design and marketing online, and after moving to Brisbane, I independently built a responsive website using Webflow to showcase my work. I am eager to keep learning, contribute to a professional team, and create meaningful work for a global audience. Today I balance hands-on guest services with freelance web design, branding and content creation, and I continually pursue opportunities to grow my skills and deliver exceptional results for clients and teams.…I have worked in sports and hospitality in Japan, developing strong communication skills and a passion for creating positive experiences for others. While working full-time, I studied web design and marketing online, and after moving to Brisbane, I independently built a responsive website using Webflow to showcase my work. I am eager to keep learning, contribute to a professional team, and create meaningful work for a global audience. Today I balance hands-on guest services with freelance web design, branding and content creation, and I continually pursue opportunities to grow my skills and deliver exceptional results for clients and teams.

Available to hire

I have worked in sports and hospitality in Japan, developing strong communication skills and a passion for creating positive experiences for others. While working full-time, I studied web design and marketing online, and after moving to Brisbane, I independently built a responsive website using Webflow to showcase my work. I am eager to keep learning, contribute to a professional team, and create meaningful work for a global audience.

Today I balance hands-on guest services with freelance web design, branding and content creation, and I continually pursue opportunities to grow my skills and deliver exceptional results for clients and teams.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Language

Japanese

Advanced

English

Advanced

Work Experience

Resort Division – Guest Services / Operations (Current Role) at Kato Pleasure Group

April 1, 2024 - Present

Current role in the ryokan/resort division focusing on guest services and operations, with emphasis on delivering high-quality customer experiences and coordinating cross-departmental tasks. (Details drawn from experience in earlier role and ongoing involvement in events, promotions, and guest engagement.)

Real Physical Trainer / Personal Team Trainer at Kato Pleasure Group – Ryokan / Resort Division

April 1, 2021 - September 1, 2024

Managed guest check-in/out and front desk operations in Japanese and English, ensuring clear communication and smooth coordination. Provided restaurant and banquet customer service, including menu explanations and order assistance for both Japanese and international guests. Coordinated guest requests across departments, maintaining high service standards and cross-team communication. Worked as a personal and team trainer, building strong client relationships based on trust and long-term engagement. Planned and executed events, including promotions strategies, customer outreach, and on-site operations. Managed Instagram content and created promotional materials, contributing to event marketing and customer engagement.

Real Physical Trainers / Personal Team Trainer at Kato Pleasure Group

April 1, 2021 - September 30, 2024

Managed guest check-in/check-out and front desk operations in Japanese and English, ensuring clear communication and smooth coordination. Provided restaurant and banquet customer service, including menu explanations and order assistance for both Japanese and international guests. Coordinated guest requests across departments, maintaining high service standards and cross-team communication. Worked as a personal and team trainer, building strong client relationships based on trust and long-term engagement. Planned and executed events, including promotion strategy, customer outreach, and on-site operations. Managed Instagram content and created promotional materials, contributing to event marketing and customer engagement.

Guest Services & Front Desk / Personal & Team Trainer at Kato Pleasure Group - Ryokan / Resort Division

April 1, 2021 - September 1, 2024

Managed guest check-in/check-out and front desk operations in Japanese and English, ensuring clear communication and smooth coordination. Provided restaurant and banquet customer service, including menu explanations and order assistance for both Japanese and international guests. Coordinated guest requests across departments, maintaining high service standards and cross-team communication. Worked as a personal and team trainer, building strong client relationships based on trust and long-term engagement. Planned and executed events, including promotions strategy, customer outreach, and on-site operations. Managed Instagram content and created promotional materials, contributing to event marketing and customer engagement.