Yek Yew Teing

Language

English
Fluent
Malay
Advanced

Work Experience

Administrator / Ministry Executive at ORTV PTE LTD
March 1, 2024 - September 25, 2024
Managed employee records, leave and claims administration; prepared monthly and annual reports for Taiwan HQ; oversaw volunteer recruitment and coordination; coordinated with churches for event arrangements; oversaw and prepared outreach/program logistics; vendor management and office administration; video content creation; performed as stage actor and backstage singer for events; welfare support; promoted company outreach to vendors and churches.
Service Crew (Part Time) at PIPES by Hattendo
December 1, 2023 - February 29, 2024
Handled orders, food and beverage preparation, and cashier duties; provided friendly, efficient service while maintaining shop standards.
Service Crew (Part Time) at Nature’s Drop Tea House
June 1, 2023 - October 31, 2024
Assisted with order taking, food and beverage preparation, and customer care; traditional tea brewing; ensured a positive dining experience.
Senior Patient Service Associate (Day Surgery Centre) at TAN TOCK SENG HOSPITAL PTE LTD
June 1, 2014 - October 31, 2023
Entered required data into SAP and EMR for patient registration, admission, transfer, and discharge; processed payments and provided financial counseling for surgeries; supported OT/Endoscopy scheduling; prepared elective surgery lists; contacted patients before procedures; coordinated registrations and inpatient bed reservations; accessed EMR for patient information; liaised with vendors for orders, deliveries, and invoices; managed inventory of supplies and NOK items; general administrative support; handled mail, phone, and email queries; ordered office supplies; supported pantry and locker management; collaborated with departments to ensure smooth patient care and welfare.
Customer Service Coordinator at TOLL GLOBAL LOGISTICS DIVISION
May 1, 2011 - January 31, 2014
Attended to customer inquiries; processed orders; built rapport to fulfill requirements; coordinated sea/air freight and local shipments; handled import/export permit declarations and customs clearance; ensured inventory accuracy and system updates; prepared billing; managed department welfare.
Assistant Programme Officer (Family Service Centre) at Fei Yue Community Services Center
July 1, 2008 - March 31, 2011
Handled general phone and program inquiries; managed general mailing; prepared teaching materials and logistics for trainers; volunteer management; facilitated group work.
Customer Service / Café Associate at Fullhouse Café (Malaysia), Sibu
August 1, 2006 - March 31, 2007
Served customers, took orders, and performed cashier duties.
Assistant Programme Officer (Family Service Centre) at Fei Yue Community Services Centre
July 1, 2008 - March 31, 2011
Handled general phone and program coordination; general mailing; prepared teaching materials and logistics for Trainers; volunteer management; facilitated group work.
Customer Service / Café Staff at Fullhouse Café
August 1, 2006 - March 1, 2007
Served customers, took orders, and handled cashier duties.

Education

Food Safety Course Level 1 at Guilford
January 1, 2025 - March 11, 2026
Diploma in Applied Psychology at Raffles School of Psychology (previously PATH School of Technology & Management)
January 1, 2007 - January 1, 2008
Unified Examination Certificate at Catholic High School (Malaysia)
January 1, 2003 - January 1, 2006
UPSR at SJKC Tung Hua
January 1, 1995 - January 1, 2000
Diploma in Applied Psychology at Raffles School of Psychology
January 1, 2007 - January 1, 2008
Unified Examination Certificate at Catholic High School (Malaysia)
January 1, 2003 - January 1, 2006
UPSR at SJKC Tung Hua
January 1, 1995 - January 1, 2000
Food Safety Course Level 1 at Guilford
January 1, 2025 - January 1, 2025

Qualifications

Food Safety Course Level 1
January 1, 2025 - March 11, 2026
Risk Assessment for Admin_CS
November 29, 2010 - November 29, 2010
Deliver a Winning PowerPoint Presentation for NPO Professionals_CS
October 28, 2010 - October 29, 2010
Emotional Quotient Training_CS
November 12, 2010 - November 12, 2010
Sensory Issues in Autism_CS
October 15, 2009 - October 15, 2009
Assessment Evaluation & Programming System for Infants & Children (AEPS) Introduction
June 4, 2009 - June 4, 2009
Foundations of Successful Communication Skills
June 3, 2009 - June 3, 2009
Certificate in Practical Counseling (English)
September 22, 2008 - December 15, 2008
ED Orientation
November 10, 2008 - November 10, 2008
Fundamentals in Autism
September 11, 2008 - September 11, 2008
DISC Analysis
December 4, 2008 - December 4, 2008
Risk Assessment for Admin_CS
October 28, 2010 - October 29, 2010
Deliver a Winning PowerPoint Presentation for NPO Professionals_CS SSTI
November 12, 2010 - November 12, 2010
Emotional Quotient Training_CS Fei YUE Family Service Centre
October 15, 2009 - October 15, 2009
Sensory Issues in Autism_CS Autism Resource Centre (Singapore)
June 4, 2009 - June 5, 2009
Assessment Evaluation & Programming System for Infants & Children(AEPS) Introduction SSTI
June 3, 2009 - June 3, 2009
Foundations of Successful Communication Skills Autism Resource Centre (Singapore)
September 22, 2008 - December 15, 2008
Certificate in Practical Counseling (English)
December 4, 2008 - December 4, 2008
DISC Analysis
November 10, 2008 - November 10, 2008
ED Orientation
September 11, 2008 - September 11, 2008

Industry Experience

Healthcare, Education, Non-Profit Organization, Professional Services, Transportation & Logistics, Media & Entertainment