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As a graduate with a 2:1 honours degree in Applied Computing I am confident I can take on any position within an organisation's IT department as I have experience in computer programming, database management, information systems, networking and web development. I have excellent interpersonal skills and work well as part of a team. I am a self-motivated and ambitious individual who is keen to add to my knowledge and experience to improve my career. I am constantly challenging and striving to improve my skills and competences, to make me an asset to any organisation that is looking for a younger generation with great IT vision. I am constantly seeking opportunities to expand my technical skill set and contribute to meaningful projects. I enjoy collaborating with colleagues to deliver user-friendly solutions and value clear communication, accountability and continuous learning as the foundations of professional growth.…As a graduate with a 2:1 honours degree in Applied Computing I am confident I can take on any position within an organisation's IT department as I have experience in computer programming, database management, information systems, networking and web development. I have excellent interpersonal skills and work well as part of a team. I am a self-motivated and ambitious individual who is keen to add to my knowledge and experience to improve my career. I am constantly challenging and striving to improve my skills and competences, to make me an asset to any organisation that is looking for a younger generation with great IT vision. I am constantly seeking opportunities to expand my technical skill set and contribute to meaningful projects. I enjoy collaborating with colleagues to deliver user-friendly solutions and value clear communication, accountability and continuous learning as the foundations of professional growth.

Ashkan Mehran

Web Designer, Web Developer, Programmer, +2

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As a graduate with a 2:1 honours degree in Applied Computing I am confident I can take on any position within an organisation's IT department as I have experience in computer programming, database management, information systems, networking and web development. I have excellent interpersonal skills and work well as part of a team. I am a self-motivated and ambitious individual who is keen to add to my knowledge and experience to improve my career. I am constantly challenging and striving to improve my skills and competences, to make me an asset to any organisation that is looking for a younger generation with great IT vision. I am constantly seeking opportunities to expand my technical skill set and contribute to meaningful projects. I enjoy collaborating with colleagues to deliver user-friendly solutions and value clear communication, accountability and continuous learning as the foundations of professional growth.…As a graduate with a 2:1 honours degree in Applied Computing I am confident I can take on any position within an organisation's IT department as I have experience in computer programming, database management, information systems, networking and web development. I have excellent interpersonal skills and work well as part of a team. I am a self-motivated and ambitious individual who is keen to add to my knowledge and experience to improve my career. I am constantly challenging and striving to improve my skills and competences, to make me an asset to any organisation that is looking for a younger generation with great IT vision. I am constantly seeking opportunities to expand my technical skill set and contribute to meaningful projects. I enjoy collaborating with colleagues to deliver user-friendly solutions and value clear communication, accountability and continuous learning as the foundations of professional growth.

Available to hire

As a graduate with a 2:1 honours degree in Applied Computing I am confident I can take on any position within an organisation’s IT department as I have experience in computer programming, database management, information systems, networking and web development. I have excellent interpersonal skills and work well as part of a team. I am a self-motivated and ambitious individual who is keen to add to my knowledge and experience to improve my career. I am constantly challenging and striving to improve my skills and competences, to make me an asset to any organisation that is looking for a younger generation with great IT vision.

I am constantly seeking opportunities to expand my technical skill set and contribute to meaningful projects. I enjoy collaborating with colleagues to deliver user-friendly solutions and value clear communication, accountability and continuous learning as the foundations of professional growth.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

Arrears Executive at Arrears Executive Target Group

May 1, 2025 - Present

Managed inbound and outbound calls with mortgage customers in arrears, offering tailored support while maintaining regulatory compliance under FCA and MCOB guidelines. Conducted affordability assessments to agree sustainable repayment arrangements and reduce delinquency risk. Handled sensitive enquiries including vulnerability disclosures, probate, and litigation outreach. Provided clear and empathetic guidance on payment options and consequences of non-payment. Updated customer records in CRM systems to ensure audit compliance. Adhered to GDPR and data protection requirements, verified caller identity, and coordinated with internal teams to resolve cases. Referred customers to free debt advice where appropriate and consistently met KPIs while working remotely.

Adviser at Capita Payment Management

February 1, 2023 - April 30, 2025

Dealt with client payments and credits; processed debt relief and extensions for outstanding bills; delegated fraud cases and back-office duties; performed device troubleshooting; managed customer migrations.

Membership Consultant at Total Fitness

March 1, 2022 - September 30, 2022

Lead generation and call prospecting; conducted facility tours; performed needs analysis with prospective members; managed the prospective member database and targeted outreach.

Customer Loyalty Specialist at Take Payments Ltd

January 1, 2022 - March 31, 2022

Managing and delegating B2B inquiries on both customer service and administrative levels; reviewing and negotiating transaction rates for payment terminals while promoting retail strategies for clients.

TSAR Advisor at Vodafone UK Limited

January 1, 2021 - December 31, 2021

Main point of contact for our customers, ensuring they receive the best service; explained broadband and SIM options, handled account updates, and guided customers through renewals and service changes; resolved a range of account management queries and complaints.

Customer Priority Specialist at Sky UK Limited

November 1, 2018 - November 30, 2020

Managed domestic and corporate complaint cases, including billing, service issues, and customer relations; resolved disputes and escalations; liaised with teams to ensure timely and satisfactory resolutions.

Customer Service Advisor at Sky UK Limited

January 1, 2017 - November 30, 2018

Handled inquiries across Sky services, covering billing, sales, technical assistance, product information, account management, and VIP customer care for Sky VIP members.

Web Content Developer at Casillas Consultancy Ltd

January 1, 2015 - November 30, 2015

Editing and facilitating company data and media; creating landing pages, updating client requests, and maintaining policies; editing and uploading HTML/CSS pages into WordPress templates; generating cost feasibility figures for projects and client budgets.

Digital Content Advisor at The Cooperative Bank

December 1, 2014 - February 28, 2015

High degree of HTML editing and design for internal content; managed daily changes via an internal emailing system; coordinated with line managers for approvals and client delivery; maintained the live site content with timely updates.

Senior Technical Advisor at Capita

September 1, 2013 - December 31, 2014

Provided technical assistance for Tesco Broadband and Home Phone contracts; worked across 1st and 2nd line teams, resolving faults and incidents and gaining experience with internal network processes.