Available to hire
Hi, I’m Dhara Parekh. I’m a professional and enthusiastic, performance‑driven Senior Business Analyst, Business Improvement Specialist and Process Analyst with experience leading high‑stakes projects for brands such as NAB Bank, RMIT, CBUS Super, ME Bank, Telstra and the University of Melbourne, ACCC. I bring a highly technical, meticulous and methodical approach to delivery, crafting solutions that boost operational efficiency and support strategic growth.
I am a creative and innovative analytical person. I am confident in my ability to add value to an organisation as a Senior Business Analyst, Product Owner or Process Analyst. I forge enduring stakeholder relationships, elicit requirements, and understand the customer lifecycle, with usability‑focused, functional design and overall management of digital systems.
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Work Experience
Senior Business Analyst at Energy Australia
March 1, 2025 - PresentLeading BA efforts on a comprehensive infrastructure transformation: coordinating across 12 legacy applications, stakeholder groups, and cloud migrations (AWS/Azure). Documenting current and target state infrastructure, workshops to identify dependencies and risks, drafting RFPs and data migration/transition plans, and collaborating with Architects to draft new architecture and processes to remediate risks.
Senior Business Analyst at APA Group
April 1, 2024 - March 1, 2025Delivered enterprise transformation outcomes through requirements analysis, risk assessment, and alignment with security/compliance standards; supported platform readiness for BAU and orchestrated data migration activities.
Business Analyst at ACCC
March 1, 2023 - April 1, 2024Worked on Consumer Data Right project; analyzed and documented requirements for Dynamics and API migrations; supported cloud migration initiatives and gap analysis with ISM/PSPF controls.
Lead Business Analyst at Telstra
August 1, 2022 - March 1, 2023Led data mapping and migration efforts for demerger activities; organized stakeholder workshops; defined system requirements and demerged processes; validated data migration and ensured BAU readiness.
Lead Business Analyst at NAB
October 1, 2021 - August 1, 2022Directed data migration strategies across data warehouse; coordinated cross-functional stakeholders; prepared APRA/ASIC data reporting requirements and mentored BA tasks across multiple projects.
Business Analyst at Suncorp
May 1, 2021 - October 1, 2021Managed data migration project to AWS platform; engaged stakeholders and vendor to understand platform requirements and facilitated transition to BAU.
Senior Business Analyst at ANZ
March 1, 2021 - April 1, 2021Infrastructure transformation focusing on SAS platform migration; elicited technical/business needs and defined data migration scope; engaged with stakeholders to plan and execute.
Senior Business Analyst at NAB
December 1, 2020 - March 1, 2021Led comprehensive infrastructure transformation with cloud integrations; defined user stories, data mappings, and governance around data migration; supported security and risk workstreams.
Senior Business Analyst at RMIT
November 1, 2019 - February 1, 2020Supported migration of Microsoft Suite ecosystems (Azure/Google Workspace); led enterprise project management rollout and data migration initiatives.
Senior Business Analyst at NAB
May 1, 2019 - November 1, 2019Drove data migration and integration across systems; implemented data governance and reporting enhancements; supported multiple project streams.
Business Analyst / Process Analyst at CBUS Super
January 1, 2019 - April 1, 2019Process improvement, operations optimization, Salesforce identity (IdAM – Okta) and governance; defined process maps and system enhancements.
Technical Analyst at AGL
July 1, 2018 - December 1, 2018Uplift non-production environments; dashboards; worked with Auth0/API; Azure integration; contributed to security/compliance and deployment pipelines.
Business Analyst/ Process Analyst at ME Bank
January 1, 2018 - June 1, 2018Process improvement and remediation across Risk, Finance, and Legal; Pega/Temenos–T24/Promapp implementations; stakeholder engagement and reporting.
Business Analyst at University of Melbourne
August 1, 2016 - January 1, 2018Rollout of Enterprise Project Management System; HR contractor management; data migration; SharePoint and Power BI uptake.
Business/Process Analyst at Telstra
May 1, 2016 - July 1, 2016Migrate legacy applications; process improvement; Azure/Excel-based solutions; workflow mapping and stakeholder engagement.
System and Business Analyst / Process Analyst (APAC) at Sirva
August 1, 2014 - May 1, 2016Global process mapping, mobile app/web site improvements; training and stakeholder workshops; document governance and SOP development.
Business Analyst at Provisio Technologies
September 1, 2013 - July 1, 2014Development of investment tools and super comparison tool; UX design, process optimization, training.
Lead Business Analyst at APA Group
April 1, 2024 - March 1, 2025Implemented an enterprise DevSecOps platform (Nexus, Terraform, GitLab, Vault, AWS); onboarding teams to DevSecOps; analyzing and documenting requirements, security policies, firewall rules, RBAC; documenting vulnerability management, disaster recovery, false positives, compliance and governance; aligning with OWASP and NIST; documenting platform readiness to transition to BAU; integrations (Zscaler, Logic Monitor, ServiceNow, Delinea, Entra ID); setting up alerts in Prisma and Exabeam; guiding engineers to implement CNAPP (Prisma) for security and compliance.
Senior Business Analyst at Suncorp
May 1, 2021 - October 1, 2021Sole BA on data migration to AWS platform; coordinated with stakeholders and vendor; produced SOPs and identified gaps; ITIL 4 alignment; shadowing/shadow‑to‑BAU transition; managed data migration and governance activities.
Business Analyst / Process Analyst at ME Bank
January 1, 2018 - June 1, 2018Process improvement and remediation within Risk, Finance and Legal; used Pega, Temenos – T24, Promapp for governance and process mapping.
Senior Business Analyst at University of Melbourne
August 1, 2016 - January 1, 2018Rollout of Enterprise Project Management System; HR contractor management system; data migration; involved with MS Project 365, SharePoint, and Power BI.
Business Analyst / Process Analyst (APAC) at Telstra
May 1, 2016 - July 1, 2016Migrated legacy applications, process improvement; managed Azure, Excel, web‑based tools, and Visio for APAC region.
Education
Qualifications
Master’s in computing (Web Technology)
January 11, 2030 - March 12, 2026Graduate Diploma in Business Information Management System
January 11, 2030 - March 12, 2026Bachelor’s in engineering (Information Technology)
January 11, 2030 - March 12, 2026Diploma in Information Technology
January 11, 2030 - March 12, 2026Scrum Master
January 11, 2030 - March 12, 2026Product Owner
January 11, 2030 - March 12, 2026Agile Project Manager
January 11, 2030 - March 12, 2026(Foundation and Practitioner)
January 11, 2030 - March 12, 2026SAFe 5 Agilist
January 11, 2030 - March 12, 2026Black Belt Lean Six Sigma
January 11, 2030 - March 12, 2026SAFe PM/PO Course Completion certificate
January 11, 2030 - March 12, 2026Leadership Accelerator program
January 11, 2030 - March 12, 2026Master of Cyber Security
January 11, 2030 - March 12, 2026CISSP, CCSP, CISM, CEH
January 11, 2030 - March 12, 2026CompTIA Security+ and CompTIA Network+
January 11, 2030 - March 12, 2026CDPSE
January 11, 2030 - March 12, 2026CRISC
January 11, 2030 - March 12, 2026Master's in Computing (Web Technology)
January 11, 2030 - March 12, 2026Graduate Diploma in Business Information Management System
January 11, 2030 - March 12, 2026Bachelor's in Engineering (Information Technology)
January 11, 2030 - March 12, 2026Diploma in Information Technology
January 11, 2030 - March 12, 2026Scrum Master
January 11, 2030 - March 12, 2026Product Owner
January 11, 2030 - March 12, 2026Agile Project Manager (Foundation and Practitioner)
January 11, 2030 - March 12, 2026SAFe 5 Agilist
January 11, 2030 - March 12, 2026Black Belt Lean Six Sigma
January 11, 2030 - March 12, 2026SAFe PM/PO Course Completion certificate
January 11, 2030 - March 12, 2026Leadership Accelerator program
January 11, 2030 - March 12, 2026Master of Cyber Security
January 11, 2030 - March 12, 2026CISSP
January 11, 2030 - March 12, 2026CCSP
January 11, 2030 - March 12, 2026CISM
January 11, 2030 - March 12, 2026CEH
January 11, 2030 - March 12, 2026CompTIA Security+
January 11, 2030 - March 12, 2026CompTIA Network+
January 11, 2030 - March 12, 2026CDPSE
January 11, 2030 - March 12, 2026CRISC
January 11, 2030 - March 12, 2026Industry Experience
Financial Services, Professional Services, Education, Government, Energy & Utilities, Telecommunications, Software & Internet
Skills
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Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
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